SBS2003 User Cannot Access companyweb or Network Shares After Password Change with Server Offline
Posted on 2013-06-25
We had this company's Dell PowerEdge 840 in for repair (PERC Card failed). While the server was offline, a user got a prompt to change his password (domain password policy), which he did. We put the server back in today and everything worked as expected with the other users. They were able to access shares, companyweb, etc. But this one user that changed his password while the server was offline, we cannot get him to connect to anything on the server. Tried changing the password from the server, from the client, nothing works. He can log into the domain with whatever the password is set to, BUT when he attempts to access a share or companyweb, he gets a login prompt and NOTHING we use there will get him access. Client OS is either XP or Win 7. Attempting to verify that now.
Additional config info: DHCP is being handled by the router, not SBS2003. DHCP delivers the server IP address as primary DNS and Google's public DNS server as secondary. This is so, with the server down, the IP phones and Internet browsing from the clients still works.