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I would check the user profile to see if thats causing the issue first. If it's happening to ALL users then it would be a problem. You may just have to recreate one or two user profiles to fix that issue.
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I would check the user profile to see if thats causing the issue first. If it's happening to ALL users then it would be a problem. You may just have to recreate one or two user profiles to fix that issue.

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It is happening to all profiles.
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oh I know, our server person no longer works here and im getting a crash course.
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oh I know, our server person no longer works here and im getting a crash course.

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This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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We have a few Terminal Servers (2003 server) running office 2003, &nbsp;when someone opens word or outlook new email word as editor and exit it gives an error that it can not save the normal.dot. &nbsp;We can not rename the file because it is locked by another user. &nbsp;How would I go about having the users have their own normal.dot on TS user accounts and not 1 main one that gets locked by the first person to open word.
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We have a few Terminal Servers (2003 server) running office 2003,  when someone opens word or outlook new email word as editor and exit it gives an error that it can not save the normal.dot.  We can not rename the file because it is locked by another user.  How would I go about having the users have their own normal.dot on TS user accounts and not 1 main one that gets locked by the first person to open word.

Terminal Servers 2003 and office 2003 normal.dot

Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).

Windows Server 2003

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.