Solved

Office 2010 recent documents issue in Windows XP

Posted on 2013-06-26
3
511 Views
Last Modified: 2013-07-01
A workstation running Windows XP and Office 2010 has an issue with recent documents.
The recent documents are not available in recent documents, or through Office 2010 after restart.  Once in Word or Excel, the previously opened documents will be listed, but after restart they are not.
CCleaner runs automatically and I will start by turning it off.  Is there anything else that can be done?
0
Comment
Question by:AE_JB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 30

Accepted Solution

by:
flubbster earned 200 total points
ID: 39277907
Right-click on the Start button and select Properties.
Select the Start menu Tab.
Click on Customize
Select the Advanced Tab
Ensure that "List my most recent documents" is checked. If not, check, reboot, and test.
0
 
LVL 9

Assisted Solution

by:armchair_scouse
armchair_scouse earned 200 total points
ID: 39277934
Once upon a merry day, the recent documents list in Office products used to be stored in the MRU list in the registry (perhaps in HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\General\RecentFiles or somewhere like that).  I'm not sure if that is still the case, but I also believe that Office also stores shortcuts to your recntly used list in this location:

C:\Documents and Settings\<user profile>\Application Data\Microsoft\Office\Recent.

Perhaps you can configure your Cache Cleaner to leave the MRU data alone, be it not clearing out the shortcuts, or the registry (wherever it is held these days)?
0
 

Author Closing Comment

by:AE_JB
ID: 39290734
I will test these, and repost if the issue remains, thanks.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
The viewer will learn how to edit animations within the presentation, incorporate sound, and set everything up with timing.
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question