VB.Net 2008, Creating PDF Files

Good Morning,

 I have a sub routine that creates a pdf file of a report that was created using Crystal Reports 2008.  I'm doing the following:

rptDoc.ExportToDisk(ExportFormatType.PortableDocFormat, g_strPDFPath & "\" & strFileName & "" & ".pdf")

The Issue:  Only on 2 machines (out of 40) do I have this issue.  Whenever they run this piece of code, they get an error that says <application name> has encountered a probelm and needs to close.  We are sorry for the inconvenience.

This only happens whne creating the PDF file.  I've tried commented out the displaying of the crystal report and just creating the pdf, that failed.  I tried commenting out the PDF and just displaying the crystal reprot and that worked.  I don't see why the above code is causing the issue.  Has anyone experienced this before??

Thanks,

Jim
transstatesAsked:
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Ess KayConnect With a Mentor EntrapenuerCommented:
reinstall crystal on the pc
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Meir RivkinFull stack Software EngineerCommented:
can u wrap with try/catch when calling ExportToDisk?
the exception will tell you where the problem is.
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mlmccCommented:
What are the differences on the 2 machines?

I assume the PDF export modules are installed on them?

mlmcc
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transstatesAuthor Commented:
When putting it in a try catch, it appearently gets to the .ExportToDisk and they bombs and never logs a message.  It a hard crash that exits the program and takes the user back to the desktop.

I changed it up a little....

Try

                Dim strFileName As String = "Remove" & " - " & cboPartNumber.Text
                With reportDocument1
                    .Load(g_strAssemblyChange) 'Path of the report
                    .ExportToDisk(ExportFormatType.PortableDocFormat, g_strPDFPath & "\" & strFileName & "" & ".pdf")
                End With

            Catch ex As Exception
                g_strCode = "ERR"
                g_strMessage = ex.Message.ToString()
                Call WriteErr(g_strCode, "Form1", "Printeport()", g_strMessage, "", ex.Message, 0)
                MsgBox("error has been written")
            End Try
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mlmccCommented:
Have you tried other export types like Excel or Word?

mlmcc
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vastoConnect With a Mentor Commented:
I guess the problem is not in your code. Try to show the report in a viewer ( on screen) and export to PDF from the viewer. If it fails again then you probably need to take time to fix Crystal runtime on these machines
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transstatesAuthor Commented:
I will try to reinstall crystal.  This may take a bit, I have to wait for the user(s) to be gone or at a break point.  I will respond as soon as I can.  Thank you all!!
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vastoCommented:
Try first to export from the viewer.
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mlmccCommented:
Crystal isn't installed on a client.  

Is this running as a thick or thin client application?

mlmcc
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