Posted on 2013-06-26
Windows 8, SkyDrive 107GB storage
I've been trying or a week to submit this question to Microsoft Community help but when I click submit nothing happens. I've tried on my desktop PC and on an iPad with same result. Even though I'm paying for 100GB SkyDrive storage there seems to be no Live Chat tech support or phone support. So I'm left with Community Support which won't accept my question as follows:
Why have the green dots disappeared from the files and folders in my SkyDrive folder on my desktop PC? A new folder I put there is not syncing with SkyDrive in the cloud. Green dots ARE visible in the SkyDrive folder on my new Surface Pro but very little from the latest folder added to the desktop SkyDrive folder is in the cloud SkyDrive. In the System Tray > customise, I selected Show Icon and Notifications but the SkyDrive icon that appears when I start my PC disappears within a few minutes. When it is there, and I hover over it, it disappears immediately. How can I fix this please?
Any suggestions please?