Solved

Outlook 2010 earch function not working

Posted on 2013-06-26
3
572 Views
Last Modified: 2013-07-10
User enters a word in the search box at the top of the Outlook message list - should get a list of all emails with that word in it.
Always comes up "No Matches found for ...", even when choosing a search term that obviously exists.
Tried to wipe out and recreate the search index the other day - no help there.  No, there is no filter enabled in "View".

Found one suggestion that I :

* Deselect all locations in Indexing Options
* Delete and rebuild Index
* Do a repair on Office installation
* Reboot
* Reselect all locations in Indexing Options
* Delete and rebuild Index
* Test

It worked - for one day.  User just called - same problem is back again.

Any ideas here?

If I can't find a tidier solution, I plan to:

* Use Revo Uninstaller to completely remove Office 2010
* Delete the search index
* Reboot
* Reinstall Office and reconfigure everything
* Cross fingers.

However, if this ISN'T an Office issue, this would be a big waste of time...

(Windows 7 Pro - Office 2010 SP1)
0
Comment
Question by:RRPELLET
  • 2
3 Comments
 
LVL 21

Accepted Solution

by:
Haresh Nikumbh earned 500 total points
Comment Utility
Turn off Instant Search

    On the Tools menu, point to Instant Search, and then click Search Options.
    In the Indexing section, clear the check boxes under Index messages in these data files.


Check if you are still facing the same issue.

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_28148166.html
0
 

Author Comment

by:RRPELLET
Comment Utility
Thanks for the quick reply...

There is no Tools menu in Outlook 2010.

However,

Under Outlook Options, Search, there is the option to:
  "When possible, display results as the query is typed"

Are you suggesting I disable that?
0
 

Author Closing Comment

by:RRPELLET
Comment Utility
Sorry I took so long to reply - I'm not getting feedback in my emails when posts are added to my questions.  I managed to resolve this solution with further research, but it was your suggestion that resolved the issue.
It's counter-intuitive to exclude Outlook searching to resolve Outlook searching, but it worked.

Thanks.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
Set OWA language and time zone in Exchange for individuals, all users or per database.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now