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Outlook 2010 earch function not working

Posted on 2013-06-26
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Last Modified: 2013-07-10
User enters a word in the search box at the top of the Outlook message list - should get a list of all emails with that word in it.
Always comes up "No Matches found for ...", even when choosing a search term that obviously exists.
Tried to wipe out and recreate the search index the other day - no help there.  No, there is no filter enabled in "View".

Found one suggestion that I :

* Deselect all locations in Indexing Options
* Delete and rebuild Index
* Do a repair on Office installation
* Reboot
* Reselect all locations in Indexing Options
* Delete and rebuild Index
* Test

It worked - for one day.  User just called - same problem is back again.

Any ideas here?

If I can't find a tidier solution, I plan to:

* Use Revo Uninstaller to completely remove Office 2010
* Delete the search index
* Reboot
* Reinstall Office and reconfigure everything
* Cross fingers.

However, if this ISN'T an Office issue, this would be a big waste of time...

(Windows 7 Pro - Office 2010 SP1)
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Question by:RRPELLET
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LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 2000 total points
ID: 39278416
Turn off Instant Search

    On the Tools menu, point to Instant Search, and then click Search Options.
    In the Indexing section, clear the check boxes under Index messages in these data files.


Check if you are still facing the same issue.

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_28148166.html
0
 

Author Comment

by:RRPELLET
ID: 39278473
Thanks for the quick reply...

There is no Tools menu in Outlook 2010.

However,

Under Outlook Options, Search, there is the option to:
  "When possible, display results as the query is typed"

Are you suggesting I disable that?
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Author Closing Comment

by:RRPELLET
ID: 39314481
Sorry I took so long to reply - I'm not getting feedback in my emails when posts are added to my questions.  I managed to resolve this solution with further research, but it was your suggestion that resolved the issue.
It's counter-intuitive to exclude Outlook searching to resolve Outlook searching, but it worked.

Thanks.
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