User enters a word in the search box at the top of the Outlook message list - should get a list of all emails with that word in it.
Always comes up "No Matches found for ...", even when choosing a search term that obviously exists.
Tried to wipe out and recreate the search index the other day - no help there. No, there is no filter enabled in "View".
Found one suggestion that I :
* Deselect all locations in Indexing Options
* Delete and rebuild Index
* Do a repair on Office installation
* Reboot
* Reselect all locations in Indexing Options
* Delete and rebuild Index
* Test
It worked - for one day. User just called - same problem is back again.
Any ideas here?
If I can't find a tidier solution, I plan to:
* Use Revo Uninstaller to completely remove Office 2010
* Delete the search index
* Reboot
* Reinstall Office and reconfigure everything
* Cross fingers.
However, if this ISN'T an Office issue, this would be a big waste of time...
(Windows 7 Pro - Office 2010 SP1)
On the Tools menu, point to Instant Search, and then click Search Options.
In the Indexing section, clear the check boxes under Index messages in these data files.
Check if you are still facing the same issue.
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_28148166.html