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How to stop those alerts on Symantec Backup exec 2012?

Posted on 2013-06-26
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Last Modified: 2013-07-08
This is using Symantec Backup Exec 2012 on W2K8 R2 server. A external LTO 5 tape drive is connected and data is backing up into it. There is a daily backup that scheduled to run on 8 pm every weekday. The scheduled backup job can be completed without problem, but, the annoying part is, there are 2 alerts that need manual acknowledgement, or else, backup can not proceed to complete.

Please see the 2 alerts as follows:

  Alert 1 (Informative):
 
  Please remove the media from the drive, and response ok


  Alert 2 (Informative):

  Simplified Disaster Recovery (SDR) full backup successful.

For the alert 1, I thought I "ticked" the tape ejected upon job completion, and the tape should be automatically ejected? But why this alert again?

What settings have to be set in order to "automatically" response to the above 2 alerts?

Thanks in advance.
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Question by:MezzutOzil
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Accepted Solution

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Haresh Nikumbh earned 1500 total points
ID: 39278422
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Expert Comment

by:S00007359
ID: 39280089
you rbackup job may have a verify option, and it thinks it needs to unload the media, and reload the media for the verification to complete.
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Author Comment

by:MezzutOzil
ID: 39280166
Hi Takecoffe,

I've put in the settings as suggested in your suggested short-link article. I'll monitor for the next 2 days to see whether the alert messages will be automatically "suppressed" after 1 minute.
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Author Closing Comment

by:MezzutOzil
ID: 39307866
Yes, it works. This feature tends to be overlooked
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