Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

website error

Posted on 2013-06-26
11
Medium Priority
?
463 Views
Last Modified: 2013-07-01
we imported a website and database from a hosted environment to a web server here in our office and when ever we launch the web site we get this error "SQLSTATE[HY000] [2003] Can’t connect to MySQL server on ‘xxx.xxx.xxx.xxx’ (13)" we checked the settings.php file on the web server but everything looks to be ok. Can you please tell me what settings should be in the settings.php file
0
Comment
Question by:dcircolone
  • 6
  • 3
  • 2
11 Comments
 

Author Comment

by:dcircolone
ID: 39278725
I should mention that I can connect to the database using the user name and password that are in the setting.php file from the web server to the database server, we are using PHP 5.3.3, CentOS 6.4, mysql 5.6, drupal 7
0
 

Author Comment

by:dcircolone
ID: 39278735
This is the exact error

PDOException: SQLSTATE[HY000] [2003] Can't connect to MySQL server on 'xxxx.xxxx.xxxx (13) in lock_may_be_available() (line 165 of /var/www/pathapi/includes/lock.inc
0
 

Expert Comment

by:chrisvee
ID: 39278941
in settings.php  you have to replace ip address xxxx.xxxx.xxxx  to  " localhost "

anyway send me your settings.php file once.
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 

Author Comment

by:dcircolone
ID: 39278971
even if the database isn't on the local host?
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 39279049
If your MySQL database is on Godaddy, you had to set it up for remote access when you created it or you will not be able to get to it from 'outside'.  Other hosting companies have similar restrictions.
0
 

Expert Comment

by:chrisvee
ID: 39279059
yes. i agree with @DaveBaldwin. remote access is not allowed almost in all hosting services.
0
 

Author Comment

by:dcircolone
ID: 39279103
we are currently hosting both the database and webserver in our datacenter, they used to hosted at a university ( we are a medical association ) but we moved the web site and database here to our office, we moved 3 sites total 2 of the sites are on server 2008 R2 using IIS and PHP, these sites can connect to the database with no issues. The site in question is on CentOS 6.4 , Apache, PHP but when we try to go to the site is when we get the error.

I can connect to the database server from the CentOS web server using the mysql command.
The database is hosted on a windows 2008 server.
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 39279400
Which machine is the MySQL database on?  You need to see if the username and password you are using is allowed to connect from the CentOS server.
0
 

Accepted Solution

by:
dcircolone earned 0 total points
ID: 39279401
I found the answer, we had to run this command on our CentOS web server
"setsebool -P httpd_can_network_connect 1" and then we were able to connect the web server to the database server
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 39279427
Ok, that's a new one on me.  Never had that problem on my Ubuntu Linux servers.  I see that is part of SELinux which I don't run.  http://linux.die.net/man/8/setsebool
0
 

Author Closing Comment

by:dcircolone
ID: 39289430
I was able to find the solution by researching on line, none of the experts answers solved the issue, I appreciate the help you give on most issue though
0

Featured Post

Veeam and MySQL: How to Perform Backup & Recovery

MySQL and the MariaDB variant are among the most used databases in Linux environments, and many critical applications support their data on them. Watch this recorded webinar to find out how Veeam Backup & Replication allows you to get consistent backups of MySQL databases.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the typical problems I have experienced is when you have to move a web server from one hosting site to another. You normally prepare all on the new host, transfer the site, change DNS and cross your fingers hoping all will be ok on new server…
It is possible to boost certain documents at query time in Solr. Query time boosting can be a powerful resource for finding the most relevant and "best" content. Of course the more information you index, the more fields you will be able to use for y…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
Loops Section Overview
Suggested Courses
Course of the Month12 days, 11 hours left to enroll

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question