?
Solved

User on domain keeps disconnecting

Posted on 2013-06-26
6
Medium Priority
?
429 Views
Last Modified: 2013-07-10
I have an odd problem affecting only one user on the domain, and I am somewhat confused about the fix since no one else is having this issue, and I've looked at all the typical solutions.

The setup here is:

100+ users running mostly Win7, joined to a domain (Win2k8R2).

Profiles are setup to work as Folder Redirection, implemented through GPO.  Things are working great.

However, there's one user who keeps "disconnecting" from their profile.  I am not exactly sure how, since technically they are still online and can browse websites, ping the domain controller, etc.   The network cables, switches, NIC, OS (win7pro), and everything have been looked at and the system was even changed out.

The user's desktop icons will sporadically disappear, and refreshing the desktop brings up the error:

 "\\DOMAIN\\RESOURCE\profile.name.of.person\" is not accessible blah blah blah, Username does not exist.

Only fix is to shutdown the system, or log off and back in.  The profile has the same permissions as the others.  I can't understand why the user loses access like that.

Any ideas?  I've tried the obvious things.
0
Comment
Question by:metazend
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 

Author Comment

by:metazend
ID: 39279605
I should also mention that the user's profile was working perfectly fine since setup, up to a week ago.
0
 

Author Comment

by:metazend
ID: 39279887
Any help would be appreciated, I am at a loss right now.
0
 
LVL 22

Accepted Solution

by:
Adam Leinss earned 1000 total points
ID: 39281083
Did you try a new user profile?
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
LVL 5

Expert Comment

by:vin_shooter
ID: 39281237
Have you tried to navigate the profile path(UNC PATH) from end user desktop. Have you checked the permission over the profile of end user.

Check and provide full permission over the profile for the user account.

share the screenshot of the error as well..,
0
 
LVL 27

Expert Comment

by:Steve
ID: 39281503
check event logs (system, security & application) from logon and see if any issues arise for Kerberos, group policy or any other domain related issues.

also, when the pc has the issue have you tried browsing to the server manually to see if it can see the server at all?
0
 

Author Closing Comment

by:metazend
ID: 39314853
I seemed to have no recourse in the matter, so I created a new profile after backing up the old one to a different place, then deleting the old profile to create a new one with the same name (for email purposes, etc..)

I still don't understand why I would have to do this.  Nothing else seemed to work, it's as though something was corrupt in the profile, but there was no telling what as event viewer never showed me anything.
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Had a business requirement to store the mobile number in an environmental variable. This is just a quick article on how this was done.
Microsoft Office 365 is a subscriptions based service which includes services like Exchange Online and Skype for business Online. These services integrate with Microsoft's online version of Active Directory called Azure Active Directory.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question