Solved

HeapQueryInformation could not be located

Posted on 2013-06-26
1
913 Views
Last Modified: 2013-08-22
When I tried to run the newest version of our engraver application on a Windows 2000 laptop I got the error message:  "The procedure entry point HeapQueryInformation could not be located in the dynamic link library KERNEL32.dll."  Previous versions of this application still run fine on this computer.  Any ideas on what causes this error and how to fix it?
0
Comment
Question by:jimrichmond
1 Comment
 
LVL 86

Accepted Solution

by:
jkr earned 500 total points
ID: 39281517
The reason is that 'HeapQueryInformation()' requires at least XP as the OS, see the docs at http://msdn.microsoft.com/en-us/library/windows/desktop/aa366703%28v=vs.85%29.aspx


Minimum supported client
      Windows XP [desktop apps only]

Minimum supported server
      Windows Server 2003 [desktop apps only]

Since the application is developed by your company apparently, try to eliminate the dependency by dynamically loading that entry point if applicable.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question