Solved

Android Tablet cannot sustain connection to PPTP VPN

Posted on 2013-06-27
4
1,534 Views
Last Modified: 2013-07-30
We have a number of Android Tablets (Samsung Galaxy Note 10.1 4G) that we cannot get to connect to our VPN properly.

They can connect to the VPN briefly, but only remain connected for a 5-10 second period before disconnecting without any warning or error message.

Not sure whether this is something we are doing wrong in the setup on the tablets or whether it something that needs to be changed on the server.

The VPN will not connect at all with PPP encryption so we are trying to connect without it. This enables the tablets to connect but only for a short period of time.

Any help would be appreciated.

Details as follows:
Tablets: Samsung Galaxy Note 10.1 4G
Android version: 4.1.1
VPN: PPTP on TMG running on Windows Server 2008 R2 Standard
0
Comment
Question by:Malc
  • 3
4 Comments
 
LVL 22

Expert Comment

by:rickhobbs
Comment Utility
In the tablet's VPN config did you set the VPN to "Always On"?
0
 

Author Comment

by:Malc
Comment Utility
On the tablets we are using there doesn't appear to be an option for "Always on" anywhere. It doesn't appear when setting up the VPN or if you edit an existing one.

Any other suggestions?
0
 

Accepted Solution

by:
Malc earned 0 total points
Comment Utility
For anybody else that might come across this question, I have now fixed the issue. There was a hotfix from Microsoft for this exact problem - http://support.microsoft.com/kb/2722729.
0
 

Author Closing Comment

by:Malc
Comment Utility
Nobody else provided the answer although I did find a fix elsewhere eventually.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Preface Having the need * to contact many different companies with different infrastructures * do remote maintenance in their network required us to implement a more flexible routing solution. As RAS, PPTP, L2TP and VPN Client connections are no…
Some of you may have heard that SonicWALL has finally released an app for iOS devices giving us long awaited connectivity for our iPhone's, iPod's, and iPad's. This guide is just a quick rundown on how to get up and running quickly using the app. …
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now