Android Tablet cannot sustain connection to PPTP VPN

Posted on 2013-06-27
Last Modified: 2013-07-30
We have a number of Android Tablets (Samsung Galaxy Note 10.1 4G) that we cannot get to connect to our VPN properly.

They can connect to the VPN briefly, but only remain connected for a 5-10 second period before disconnecting without any warning or error message.

Not sure whether this is something we are doing wrong in the setup on the tablets or whether it something that needs to be changed on the server.

The VPN will not connect at all with PPP encryption so we are trying to connect without it. This enables the tablets to connect but only for a short period of time.

Any help would be appreciated.

Details as follows:
Tablets: Samsung Galaxy Note 10.1 4G
Android version: 4.1.1
VPN: PPTP on TMG running on Windows Server 2008 R2 Standard
Question by:Malc
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
LVL 22

Expert Comment

by:Rick Hobbs
ID: 39283209
In the tablet's VPN config did you set the VPN to "Always On"?

Author Comment

ID: 39289841
On the tablets we are using there doesn't appear to be an option for "Always on" anywhere. It doesn't appear when setting up the VPN or if you edit an existing one.

Any other suggestions?

Accepted Solution

Malc earned 0 total points
ID: 39354898
For anybody else that might come across this question, I have now fixed the issue. There was a hotfix from Microsoft for this exact problem -

Author Closing Comment

ID: 39366264
Nobody else provided the answer although I did find a fix elsewhere eventually.

Featured Post

Will You Be GDPR Compliant by 5/28/2018?

GDPR? That's a regulation for the European Union. But, if you collect data from customers or employees within the EU, then you need to know about GDPR and make sure your organization is compliant by May 2018. Check out our preparation checklist to make sure you're on track today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
macos sierra "Destination Net Unreachable" 7 94
Ping in Fortigate 2 59
Fortigate SSL-VPN Split Tunneling question 4 57
Cisco AnyConnect VPN 4 42
Sometimes, you want your microsoft VPN to route all the traffic to the remote network. Usually your employer network. This makes it possible to access all the nodes inside this remote LAN, even if they have no "public DNS" entries. To do so, you wo…
When you connect to your workplace's VPN, you may not notice that you are using your workplace's servers to serve up webpages.  This might be undesirable since the workplace can log all the places you've been.  It also might be very slow to load pag…
After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question