Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Backup Exec 2012 backing up Exchange DAG. Error querying writer status error

Posted on 2013-06-27
6
Medium Priority
?
533 Views
Last Modified: 2013-07-18
We are backing up an Exchange environment that has 48 GB of data. The program that we use is Symantec Backup Exec 2012 SP1a. The information is being backed up to a Tandberg LT04 tape library.

The transfer rate drops below 20 MB per minute and the backup eventually fails with the "error querying writer status" error.

The SQL cluster is backing up at over 1000 MB per minute.

Why the difference is transfer rates? Is there anything I can do to speed this up?
0
Comment
Question by:ICantSee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39281024
have you check Vss writers status on the server?

to check vss writer status run following command on command prompt

vssadmin list writers

Also check it out below link

http://www.symantec.com/business/support/index?page=content&id=TECH27875
0
 

Author Comment

by:ICantSee
ID: 39281053
Thank you for your response.

Odd... I ran the command all entries said "stable... No error"

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32> VSSADMIN LIST WRITERS
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {9ea36756-b049-40f4-b446-8091962b50a9}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Exchange Replica Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {ad077ab4-5b79-4276-9192-ebe08c2a161d}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {b670ac8f-b9ec-4481-8efe-4f0343338827}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {7efb278d-f1e6-42a1-8d05-6e6a048c409f}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {6b2d6004-ef64-4505-94ac-bd5c0a7d524e}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {711dd748-19c7-4859-a107-c47ef38f8230}
   State: [1] Stable
   Last error: No error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {b9874ad8-048d-49ea-bbe8-b86084610557}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {815af8a7-325f-47f3-ae94-19660b4df73e}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {a154763d-9690-4ead-b24a-3f21928a7f85}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {4e7171a4-9f98-420a-8697-f1071e7297a7}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {5cf5bee5-eeca-4610-8ac3-e8aafd3b78ca}
   State: [1] Stable
   Last error: No error

Writer name: 'Cluster Database'
   Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
   Writer Instance Id: {b523f5f1-ca4a-4145-879f-b6f419a0fce9}
   State: [1] Stable
   Last error: No error

Any additional feedback will be appreciated.
0
 

Author Comment

by:ICantSee
ID: 39281072
Here is a copy of the BE log for that job...

Writer Status Error
0
2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39281152
If this is the full output of the command "vssadmin list writers" then it looks like hyper-V writer is missing.

check below link
http://www.symantec.com/connect/forums/backup-exec-2012-v-79-57344-65233-snapshot-technology-initialization-failure
0
 

Accepted Solution

by:
ICantSee earned 0 total points
ID: 39289702
Rebooting the servers have the backups completing successfully, but they are still transferring at less than 50 mb per minute.

The puzzling thing is that the SQL backup which is slightly larger than the Exchange backup transfers at over 1000 mb per minute and completes in a fraction of the time.

Any further assistance would be appreciated.
0
 

Author Closing Comment

by:ICantSee
ID: 39335687
issue still isn't resolved but at least the backups are working
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question