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Exchange 2003 incoming message for a single user "qued for local delivery" but not delivered.

Hello,
I have a single user who reports not receiving only some email here & there.  Within message tracking it shows as "qued for local delivery" but stops there.  If you look in the que there are no message shown as in the que.

Any thoughts?

Thank you very much.
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Imtiaz Hasham
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Check Junk Mail Folders.
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ASKER

I run f-secure antispam but it is not landing there.  Within outlook itself nothing lands in junk.
It is being blocked by something.
However that is too late for an Exchange integrated product, so I would suspect that something is scanning the actual Exchange folder structure which shouldn't be. If you have file level AV software then ensure it has the correct exclusions.

http://support.microsoft.com/kb/823166

Simon.
Checjthtell us what the queue actually states, might hold a clue
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Mohammed Tahir
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