[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

SCCM 2012 - client waiting for conent

Posted on 2013-06-27
12
Medium Priority
?
3,015 Views
Last Modified: 2013-07-11
I have SCCM 2012 installed on a Windows 2008 R2 server with SQL 2008 R2 SP1 CU6.
When I deploy a package it shows up in the client Software Center, but never
starts to download.  Any help would be greatly appreciated. I have included the cas.log and a screen shot of Software Center.
CAS.log
softwarecenter.PNG
0
Comment
Question by:FayetteMHMR
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 5
12 Comments
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39281476
How is your boundary set up? using AD or IP addresses?
0
 

Author Comment

by:FayetteMHMR
ID: 39281479
IP Range
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39281522
What did you try troubleshooting it?

- Reinstall agent on client? (reboot and all)
- Clear Cache?
- Verified boundary settings?
0
Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

 

Author Comment

by:FayetteMHMR
ID: 39281542
I have triple checked my MP,DP and IIS (including webdav) settings.  I also tried the following hotfix - http://support.microsoft.com/kb/2828900. I will try reinstalling the client agent.
0
 

Author Comment

by:FayetteMHMR
ID: 39281658
I re-installed the client agent, but the content is still showing 0% downloaded.

I'm not sure what's causing the Invalid user in CAS.log below.

<![LOG[User policy requested with no user credentials.]LOG]!><time="11:01:07.047+240" date="06-27-2013" component="ContentAccess" context="" type="2" thread="2160" file="policyagent.cpp:667">
<![LOG[Invalid user.]LOG]!><time="11:01:07.047+240" date="06-27-2013" component="ContentAccess" context="" type="2" thread="2160" file="ccmutillib.cpp:5216">
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39281908
Did you have a look at the IIS logs... Is Windows authentication enabled?  Check BITS as well

E.g.:
Bitsadmin /list /allusers

Open in new window

0
 

Author Comment

by:FayetteMHMR
ID: 39281940
Windows authentication is enabled and so is anonymous. Also, when I run the bitsadmin command I receive
the following:

BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

Listed 0 job(s).
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39281980
Could you show the IIS log? \\distributionpoint\c$\inetpub\logs\LogFiles\W3SVC1
0
 

Author Comment

by:FayetteMHMR
ID: 39281983
Sorry I ran bitsadmin from the server.  Here are the results from the client.


{6532ED48-720A-493A-8AB7-A7A7EAB4F4E8} 'WU Client Download' SUSPENDED 0 / 1 0 / UNKNOWN
Listed 1 job(s).
0
 

Author Comment

by:FayetteMHMR
ID: 39281994
I attached the IIS log file.
u-ex130626.log
0
 
LVL 25

Accepted Solution

by:
Zephyr ICT earned 800 total points
ID: 39282012
I see there's an error 401.2 in the log "Logon failed due to server configuration"... I'll need to check this out myself ... Maybe it gives you a clue as well
0
 

Author Comment

by:FayetteMHMR
ID: 39317816
It turned out to be a bad switch that my test machine connected to. Thanks spravtek for help.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you are trying to access the server, have you ever encountered "The terminal server has exceeded the maximum number of allowed connection" error?  or "The user is attempting to log on to a Terminal Server in Remote Administration mode, but the …
Experts-Exchange users below are the steps you can follow to upgrade your Lync server to latest CU's or cumulative updates. Note: Perform it during non-production hours.   Step 1: Backup your lync and SQL server database. Follow below article: h…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Is your data getting by on basic protection measures? In today’s climate of debilitating malware and ransomware—like WannaCry—that may not be enough. You need to establish more than basics, like a recovery plan that protects both data and endpoints.…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question