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Folder redirection isn't updating when changing GPOs

Posted on 2013-06-27
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Last Modified: 2013-07-08
We are attempting to change user folder redirection.  Currently, users are in the "users" OU with a GPO that redirects My Documents to their Home folder.  Home is currently mapped to a drive specified in their account settings = \\server\home\userID

We wish to redirect My Documents, as well as Pictures, Desktop, Favorites, and Start Menu to a new location:  \\server\users\userID.

I've created the GPO under a new OU named Redirected Users.  I've placed the user in the new OU and did gpupdate and re-logged in..  New items to be redirected (Desktop, Favorites, Start Menu...) are working fine.  However, My Documents is not going as planned.  For example, one user has replicated everything correctly and My Documents has also placed all her files on the new Users location, but the computer file location is still reporting \\server\home.  When I look at both locations on the server I see everything in both folders.  It also now takes this particular user up to 30 minutes to log in - the circle just spins at the Welcome screen.

Other users see their Desktop, Favorites, Start Menu move fine to the new location, but nothing ever shows up in My Documents.  Yet we have a few users that made the transition with no trouble at all.

I'm at a bit of a loss and appreciate any insight.  Thanks!
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Question by:SoftwarePilot
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Author Comment

by:SoftwarePilot
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Old GPO settings that are located in the "Users" OU are:
Documents.  
Setting: Basic - redirect everyone's folder to the same location
Target folder location: Redirect to the users home directory
<Checked under Settings>
Grant the user exclusive rights to Documents
Move the contents of Documents ot the new location
Also apply redirection policy to Windows 2000... etc.
Policy Removal:  Leave the folder in the new location when policy is removed.

New GPO settings that are in the "Redirected Users" OU:
Documents.
Setting: Basic - Redirect everyones folder to the same location
Target folder location:  Create a folder for each user under the root path
Root path:  \\Server\Users
<Checked under Settings>
Move the contents of Documents to the new location
Also apply redirection policy to Windows 2000... etc.
Policy Removal:  Redirect the folder back to the local userprofile location when policy is removed.
Desktop settings are identical.
Start Menu settings are identical.
Music and Videos are set to follow the Documents folder.
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Expert Comment

by:TechOps07
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Run GPUpdate /force, restart pc

se if that fixes it. If not you will need to run a gpresult command to see what GPs are being applied to the PC(s). It may just take some time to replicate or change over.


I ran into this issue as well when I did folder redirections to a new server, took a few days but it finally worked.
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Author Comment

by:SoftwarePilot
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Thanks for the suggestion.  I've GUPDATE /force'd the thing several times with the same results.  It's been going on like this for a week or so now.
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Expert Comment

by:TechOps07
Comment Utility
Run gpresult command and attach the output if possible.
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Accepted Solution

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SoftwarePilot earned 0 total points
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Thanks everyone for your suggestions.

It appears that the problem was that there were some file/folder destination paths that exceeded the Microsoft limitation of 259 characters.  This only manifested now as the new destination share path was 23 characters longer than the source path due to the prepended DFS path.

By moving the excessively long folders up a level in the source path, the error in the event logs went away and the folder redirection completed.
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Author Closing Comment

by:SoftwarePilot
Comment Utility
The problem wasn't related to GPO or redirect issues but just the usual limitations found in Microsoft Windows.
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