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Need help with KMS on Windows Server 2008 R2
Posted on 2013-06-27
I downloaded and installed Office Professional Plus 2010 Key Management Service Host and when it prompted for my product key I entered the KMS volume license key that I got when purchased Office 2010 Pro. It seemed to install and activate, but I installed Office on a Win 7 client and waited a little while for it to activate. I then tried running it manually with the following command, and got the resulting error.
cscript ospp.vbs /act
Error Code: 0xC004F038
Error Description: The software licensing service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient.
I also noticed where it lists the last 5 characters of the product key don't match the product key I put in the KMS host, but it was my understanding the KMS key was pre-installed with Office 2010.
I also know we hit the minimum number for the license is for 37 copies, which I verified on Microsoft's site. Did I put the wrong key in the KMS host?
cscript ospp.vbs /act
Error Code: 0xC004F038
Error Description: The software licensing service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient.
I also noticed where it lists the last 5 characters of the product key don't match the product key I put in the KMS host, but it was my understanding the KMS key was pre-installed with Office 2010.
I also know we hit the minimum number for the license is for 37 copies, which I verified on Microsoft's site. Did I put the wrong key in the KMS host?
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Ok, not I'm starting to see some info that you have to have at least 25 machines try to activate before it will work.
I still don't understand when I run on the KMS host, "cscript slmgr.vbs /dli" why it won't show me the count?
I still don't understand when I run on the KMS host, "cscript slmgr.vbs /dli" why it won't show me the count?
Active today
The /dli flag queries for the number of hosts that have been activated, NOT the number of hosts that have requested activation. Since you have not yet met the threshold, the number of activated hosts is still zero, hence you won't get what you are looking for.
Active 2 days ago
i think it should only be 5 for office and then it should start activating
this will show the specific KMS stuff for Office
cscript slmgr.vbs /dlv bfe7a195-4f8f-4f0b-a622-cf
this will show the specific KMS stuff for Office
cscript slmgr.vbs /dlv bfe7a195-4f8f-4f0b-a622-cf
Active 2 days ago
yes then it should start working.
If you try and setup OS KMS the activation count is 25.
If you try and setup OS KMS the activation count is 25.
Got it. Well I'm hoping to get an image of this laptop today and push it out, so we should see shortly.
Okay, I ran it with "/dli all" and got some more info. Total requests received is 54, it says it's enabled, and the current count is 4. What am I missing, it seems like it should be working?
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