rename email address in organisation

Posted on 2013-06-27
Medium Priority
Last Modified: 2013-07-05
Hi guys,
 Some one recently get married, she requested to change her email only from
Abc.efg@domain.com to abc.xyz@domain.com

In the organisation we running window server 2008 and exchange 2003 (at the moment ) .

Quest 1:Is any way we can rename her email and keep her old email also?

Question:2 how about if she need to change her user name and email as well.

Please help me with two questions

I appreciate. Your quick response in this request.


Question by:Rabihhaj

Assisted Solution

ScorchD earned 600 total points
ID: 39283142
Just go in to exchange and right click and go to properties, you can create the new addresses and choose the primary and also change alias and surname details from within there.

Accepted Solution

Aanand Singh Karki earned 900 total points
ID: 39283409
HI Rabihhaj,

if you want to change the display name as well, In Active Directory Users and Computers (For Exchange) right-click the user, and select "Rename". Follow the wizard. When that's complete, double-click the user, click on the "Email Addresses" tab, add the new address, add new Email Address as required, as you want to keep old email ID as well hence, you can keep any of them as primary (but as user requested to keep new email ID as her default) click new Address, and select "Set as Primary". now mails will be delivered to her ID even if the when the mail is sent to any of her Email ID...

Aanand Singh

Author Comment

ID: 39287357
Hi all ,
I will follow your instruction Tomorrow and let you know .

What i did last  Friday, in AD ,i click on the "Email Addresses" tab and edited SMPT to abc.xyz@domain.com

I am not sure is this the right way to do it. but i did send and receive emaill all working, except the new Email not Appear in the Address Book or GAL .

I downloaded AB still new email not Showing in the GAL.

CAn you please advise what i did wrong.

Thank you in advance fo all off you


Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Lync meeting or Lync conferencing is what many organizations would like to deploy to allow them save money. But companies are now giving up for various reasons, one of which is that they cannot join external meetings (non-federated company meetings)…
Excel can be a tricky bit of software to get your head around. Whilst you’ll be able to eventually get to grips with the basic understanding of how to get by, there are a few Excel tips that not everybody will even know about let alone know how to d…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question