Solved

mfcmapi crashes, server 2003 standard running exchange 2003

Posted on 2013-06-27
3
448 Views
Last Modified: 2013-07-17
I use a program called Ahsay that performs brick-level backups of my exchange mailboxes. The backups stopped working and the culprit seems to be mapi. Ahsay uses mapi to perform the mail-level backups.

Normally I can run mfcmapi.exe, show sessions, and re-enter the servername and administrator account and it starts working again. But now whenever I run mfcmapi.exe it just freezes up and becomes unresponsive.

I am unable to perform any functions using mfcmapi. I cannot show the sessions, login, etc. So mapi seems to be broken and I have no idea how to go about fixing it. Server 2003 comes pre-installed with MAPI and because this isn't my server (I work for the backup company) I am hesitant to attempt to re-install mapi or recommend that they do it without knowing more about the mapi subsystem itself.

Outlook hasn't been installed on the server and the technician swears that nothing has changed. However I have noticed they get many active sync errors, around the time the backups stopped working.

Does anyone have a recommendation on how to move forward? Is it 'safe' to re-install mapi on this server? Do I run the risk of breaking anything if we do go the re-install route?

Thanks.
0
Comment
Question by:Axis52401
  • 2
3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39284164
The recommendation I would make is to stop doing brick level backups.
They are slow, close to useless for most data recovery scenarios and a waste of time.

Do a full database backup and use a combination of deleted item retention and recovery storage groups to get data back if required.

Simon.
0
 
LVL 2

Author Comment

by:Axis52401
ID: 39285524
Sembee2 I appreciate your feedback but I disagree that mail-level backups are a waste of time.Myself and our clients see the value in having that ability. But I am not here to debate the usefulness of what we already have setup. Rather I am looking for advice on the issue at hand. Thank-you.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39291454
Unsubscribing from the question.
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now