Solved

mfcmapi crashes, server 2003 standard running exchange 2003

Posted on 2013-06-27
3
455 Views
Last Modified: 2013-07-17
I use a program called Ahsay that performs brick-level backups of my exchange mailboxes. The backups stopped working and the culprit seems to be mapi. Ahsay uses mapi to perform the mail-level backups.

Normally I can run mfcmapi.exe, show sessions, and re-enter the servername and administrator account and it starts working again. But now whenever I run mfcmapi.exe it just freezes up and becomes unresponsive.

I am unable to perform any functions using mfcmapi. I cannot show the sessions, login, etc. So mapi seems to be broken and I have no idea how to go about fixing it. Server 2003 comes pre-installed with MAPI and because this isn't my server (I work for the backup company) I am hesitant to attempt to re-install mapi or recommend that they do it without knowing more about the mapi subsystem itself.

Outlook hasn't been installed on the server and the technician swears that nothing has changed. However I have noticed they get many active sync errors, around the time the backups stopped working.

Does anyone have a recommendation on how to move forward? Is it 'safe' to re-install mapi on this server? Do I run the risk of breaking anything if we do go the re-install route?

Thanks.
0
Comment
Question by:Axis52401
  • 2
3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39284164
The recommendation I would make is to stop doing brick level backups.
They are slow, close to useless for most data recovery scenarios and a waste of time.

Do a full database backup and use a combination of deleted item retention and recovery storage groups to get data back if required.

Simon.
0
 
LVL 2

Author Comment

by:Axis52401
ID: 39285524
Sembee2 I appreciate your feedback but I disagree that mail-level backups are a waste of time.Myself and our clients see the value in having that ability. But I am not here to debate the usefulness of what we already have setup. Rather I am looking for advice on the issue at hand. Thank-you.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39291454
Unsubscribing from the question.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question