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AD problem with user password change

Posted on 2013-06-27
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476 Views
Last Modified: 2013-06-28
i am getting users that when they are prompted to change their passwords , they do and then they receive an error saying access denied and then they can login again.
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Question by:JerseyGiant
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Expert Comment

by:ScorchD
ID: 39283187
Do you have any logs? are their accounts locked, is that why they can not login?
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Author Comment

by:JerseyGiant
ID: 39283195
its not showing the account is locked in AD.
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Author Comment

by:JerseyGiant
ID: 39283197
i logged in from home an manually reset their password to what they wanted and they logged in fine
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Accepted Solution

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ScorchD earned 500 total points
ID: 39283213
Just to check you haven't got password expiration on with "user cannot change password set"?
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Author Comment

by:JerseyGiant
ID: 39283228
no... i dontt get it
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Author Comment

by:JerseyGiant
ID: 39283244
i checked the logs. others are logging in successfully and some failures.
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Author Comment

by:JerseyGiant
ID: 39284122
i found out it was the security settings on come users were not allowing them to change the password.
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