Solved

hipaa email and other cloud services?  for 30 people.  what's best option

Posted on 2013-06-27
2
386 Views
Last Modified: 2013-11-17
i've got a client that has 30 people that need to communicate w/ HIPAA compliance.  i can tell HIPAA means so many things, but I want best practice.  They probably want a Business Associate Agreement, so we are looking at Microsoft Office 365.  I have never used it, but it seems to provide end-to-end compliance, all the way to the mobile device.  (I need to sign-up for trial!)  Has anyone actually used it?  What practical advice do you have if a group of folks need to communicate via HIPAA-compliant email, and also want to share forms and protocols on a shared site?  I'm guessing Office365 with cloud-based exchange/outlook and sharepoint is both compliant and easy enough to use.  and, it does not look like we'd need to supplement it with another layer of HIPAA-compliant plug-in, like we seem to need to do if we wanted to go with Google Apps, as that seems NOT HIPPA-compliant (or at least they will not sign a BAA!)  

Please advise!  

thanks.
0
Comment
Question by:MyOwnDevices
2 Comments
 
LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 250 total points
ID: 39283368
HIPAA means HTTPS on just about everything but especially on email.  Regular email clients are not compliant and one of the complaints I've heard is that doctors tend to ignore the restrictions and send email out on their phones thru non-secure methods and services.  And like many such things, to be truly compliant, you must document that you are.

http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrule/securityruleguidance.html
0
 

Accepted Solution

by:
khoover1 earned 250 total points
ID: 39293666
We just made the transition from Google Apps to Office 365 for the exact same reason - (Omnibus rule requiring BAA).  Microsoft signed a BAA and we also purchased a separate encrypted email solution from filink http://www.filink.com/email-encryption.html, which encrypts using Zix ... works with Off365 and has a HIPAA compliance policy too.  We also use them for archiving (previously using Postini).  They are willing to sign a BAA.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Read this checklist to learn more about the 15 things you should never include in an email signature.
A customer recently asked me about anti-malware and the different deployment options available for his business. Daily news about cyberattacks, zero-day vulnerabilities, and companies that suffered a security breach made him wonder if the endpoint a…
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now