Solved

how to allow website on watchguard xtm 5 series???

Posted on 2013-06-27
1
2,636 Views
Last Modified: 2013-07-12
we have a watchguard xtm 5 series firebox and we have been trying to gain access to a website and we have had no luck.

we do use webblocker and I have added the site into the proxy exceptions in many different ways and still no luck.

I have added it to the weblocker exceptions.

I have tried everything.

it is an https site so I did the same thing on the https proxy and no luck.

when we try to go to the site we do not even get a webblocker deny page like if you went to a blocked site, we just get a "internet cannot display this page"

the site has a :1500 after it and I have tried adding the port but that did not work.

please help
0
Comment
Question by:amoos
1 Comment
 
LVL 32

Accepted Solution

by:
dpk_wal earned 500 total points
Comment Utility
As I understand you are trying to access some website as:
https://abc.com:1500

First thing the website uses TCP and destination port of 1500; then there is TLS configured for the website.

By default the outgoing service should have allowed the traffic through, but we can create a custom service to allow the traffic through.

Please have a look at the link below to configure a custom Policy:
http://www.watchguard.com/help/docs/wsm/11_XTM/en-US/index.html#en-US/policies/policy_create_custom_c.html%3FTocPath%3DPolicies%7CAbout%20Custom%20Policies%7C_____1

Once created the traffic should be allowed through.

If the traffic is still not allowed through; I would suggest you to access the website outside of WG and check if the website is alive.
If yes, then check with your internet connection without WG [if possible connect a laptop directly to the ISP and check website connectivity] and report back.

Thank you.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

We sought a budget ($5,000) firewall solution that would provide all the performance we needed with no single point of failure.  Hosting a SAAS web application in our datacenter, it was critical that we find a way to keep connectivity up and inbound…
To setup a SonicWALL for policy based routing to be used with the Websense Content Gateway there are several steps that need to be completed. Below is a rough guide for accomplishing this. One thing of note is this guide is intended to assist in the…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now