Solved

Outlook 2007 asks for password on Outlook Anywhere but Outlook 2010 is ok

Posted on 2013-06-28
9
1,083 Views
Last Modified: 2013-06-28
Exchange 2010 Version: 14.02.0247.005

2008 R2 Enterprise

Outlook 2007 persistently asks  for password on Outlook Anywhere and even if the details are enter it's not accepted as been correct but Outlook 2010 works ok.

I've tried changing the following key HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC  to 1 as per http://support.microsoft.com/kb/956531 but without success.
0
Comment
Question by:andrew_2706
  • 5
  • 4
9 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39283749
0
 

Author Comment

by:andrew_2706
ID: 39283752
yes as above as it's in that kb 956531
0
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39283757
And i hope you have already verified  "Integrated Windows Authentication" setting in IIS correct?
0
 

Author Comment

by:andrew_2706
ID: 39283848
Windows Authentication on Autodiscover is enabled
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 500 total points
ID: 39283856
Please run

http://www.testexchangeconnectivity.com/

and check if it gives any additional information
0
 

Author Comment

by:andrew_2706
ID: 39283888
I get a warning with this
Testing NSPI "Check Name" for user ted@****.eu against server ***-EXCHANGE.******.
       The test passed with some warnings encountered. Please expand the additional details.
              
      Additional Details
       NspiBind returned ecNotSupported. This typically indicates that your server requires RPC encryption. The Microsoft Connectivity Analyzer will attempt the NSPI test again with encryption.
      Testing NSPI "Check Name" for user ted@****.eu against server ***-EXCHANGE.******.
       Check Name succeeded.
0
 

Author Comment

by:andrew_2706
ID: 39283909
Found a solution for now.

In email account on Outlook 2007, advanced settings, proxy settings. Untick Only connect to proxy servers that have this principle name.........

The principle name is different although the new email domain is in the certificate as an alternative name.
0
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39283918
Good 2 know you found solution
0
 

Author Closing Comment

by:andrew_2706
ID: 39284780
This pointed me towards the fact that in Outlook the "Only connect to proxy servers with this principle name" was ticked and the domain is actually an SAN on the certificate so it stopped it from working.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now