Hotmail running slowly
Posted on 2013-06-28
I have a client with an issue accessing a hotmail account. It is running very slowly on three machines in their office which to me points to a router issue but just want to make sure. All other webpages are fine.
When they login it stays on 'waiting for login.live.com' for a couple of minutes, then the e-mails finally load. then when you click on an e-mail it does it again.
I have logged into the account on my machine (On a different network) without any problems. I have tried/tested the following.
IE is up to date
IE with add-ons disabled
Cleared temp files/cookies
Tried it on Chrome
Check the host file
Ping and tracert hotmail.com and compare it to mine
Speed test of Ping 10ms DL 37 UL 8
I also tried to connect into my test account on his machine and it worked fine on that machine.
Any idea what I can try next?