We have a terminal server running Win 2008, Domain Controller is also 2008. We have different OS on the workstations, which connect both internally and externally. There are about 20 group homes which have USB Canon multi-function printers on HP thin clients (XP embedded). There are three outreach offices, ranging from 3-6 staff at each location with a networked Canon printer. At the main office, we have about 20 people connecting to the terminal server and we have 4 networked canon printers.
We just received a “new to us” color canon printer. I have set everyone up to have a department so we can track color printing. Those that have that printer as their default, I created a profile for black/white printing (we are non-profit and have to watch the budget). I did all of this on their workstation. But, when it redirects on the terminal server, none of the settings are being redirected - double side, print to mailbox/store/department, profile, etc. I can print off the server, but not while connected. I did install the driver, but it made no difference We have another canon printer/copier that would sometimes give us fits, so I installed it directly on the server, but it doesn't allow people to print to their mailbox, only a universal one. At least the new color printer allows me to individualize on the server, but I hate to have to go to every user when it should just bring it directly from their workstation.
I have the same problem with the small canon printers in the group homes – it won’t bring over the settings. Specifically, automatically double side print. Because staff don’t want to have to think about it (and they don’t). I want to be able to save on paper and storage by having it do what it is set up to do.
Why won’t the terminal server bring over that information? I have XP Pro and Win 7 Pro in the offices, XP embedded in the group homes. They all redirect the same way – no settings.
Any information you can give me would be greatly appreciated.