Crystal report Print button Problem in asp.net

hi

i have a problem in the crystal report only when i click the print from the crystal report toolbar .
the problem after i click print all the page freez and im not able to click anthing or navigate in the page

im using VS2010,ASP.NET 4.0 and crystal report version 13


<%@ Register Assembly="CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"
    Namespace="CrystalDecisions.Web" TagPrefix="CR" %>



please help.
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Kamal KhaleefaInformation Security SpecialistAsked:
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Kamal KhaleefaConnect With a Mentor Information Security SpecialistAuthor Commented:
hi
the problem is solved by adding PrintMode="ActiveX"
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mlmccCommented:
Is there a printer defined on the web server?  

Is it set as the default printer?

Does the user have permissions to use the printer?

mlmcc
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Kamal KhaleefaInformation Security SpecialistAuthor Commented:
Dear mlmcc,

Yes there is a printer defined and user has permission

also in crystal report i set the option no printer to true

my problem after you click the print button in the crystal report everything will freez
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mlmccCommented:
Is the printer set as default?

The NO PRINTER option in older versions was meant exactly for that.  If set you couldn't print.

The newer versions, I believe, doesn't do that but rather formats the page for optimum viewing on the screen or over the web.

Clicking the print button should bring up the printer dialogue screen.  I wonder if it is hiding behind the report thus making that screen not respond to click.
Try resizing the report viewer so you can see the print button so it is in the upper third of the screen.
Click the print button
Does the printer dialogue show?

mlmcc
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Kamal KhaleefaInformation Security SpecialistAuthor Commented:
Hi
Dialog is show and I can print successfully
After that page freez
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mlmccCommented:
I don't know.  I am not familiar with the ASP methods of calling Crystal.

mlmcc
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Kamal KhaleefaInformation Security SpecialistAuthor Commented:
once you add PrintMode="ActiveX"  the page will work without any problem

this property add it in the aspx page in the crystal report control
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