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Outlook "To" button lag

Posted on 2013-06-28
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Last Modified: 2014-02-06
I have several users that are experiencing a really bad lag when they click on the "To" button in an email. It can take up to 2 minutes for the global address list to pop up. We're running exchange 2010 and it happens on all versions of outlook. Any help would be appreciated.
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Question by:alfred_it
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Amit earned 500 total points
ID: 39285501
Use Outlook with Cache mode. So it can fetch information from OAB rather going to GAL directly. OAB downloaded under local user machine so access is fast.
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by:alfred_it
ID: 39285802
I've tried that. It only fixed it for a little while.
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by:Amit
ID: 39286021
Run outlook in safe mode
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Author Comment

by:alfred_it
ID: 39290828
Safe mode can't be a permanent solution though
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Expert Comment

by:Amit
ID: 39290838
Is it working in safe mode? If yes, then you need to focus on plug-ins and remove them one by one and check which one fixes it.
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