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Outlook "To" button lag

Posted on 2013-06-28
Medium Priority
Last Modified: 2014-02-06
I have several users that are experiencing a really bad lag when they click on the "To" button in an email. It can take up to 2 minutes for the global address list to pop up. We're running exchange 2010 and it happens on all versions of outlook. Any help would be appreciated.
Question by:alfred_it
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LVL 44

Accepted Solution

Amit earned 1500 total points
ID: 39285501
Use Outlook with Cache mode. So it can fetch information from OAB rather going to GAL directly. OAB downloaded under local user machine so access is fast.

Author Comment

ID: 39285802
I've tried that. It only fixed it for a little while.
LVL 44

Expert Comment

ID: 39286021
Run outlook in safe mode

Author Comment

ID: 39290828
Safe mode can't be a permanent solution though
LVL 44

Expert Comment

ID: 39290838
Is it working in safe mode? If yes, then you need to focus on plug-ins and remove them one by one and check which one fixes it.

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