Solved

HP LaserJet M3035 MFP, Error 30.01.19 Scanner failure

Posted on 2013-06-28
1
4,842 Views
Last Modified: 2013-07-01
Our HP MFP has an error message 30.01.19 - Scanner failure.  Any ideas what this error message means?  Any insight will be helpful.
0
Comment
Question by:Tlingit
1 Comment
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 39285628
30.1.19 Scan failure

Generic for HP MFDs the xx.19 code means:

The printer has detected a problem with scanner lamp. Reboot the printer and check to see that the scanner bulb lights up.


Check connections as below
Reseat the connections to the scanner control board.
Replace the scanner control board.
Replace the flatbed optical assembly.

Service Manual for M3035
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question