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  • Status: Solved
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computer keeps getting blue screens

hi experts,


 my computer keeps getting blue screens. Can you check the minidumps and tell me what could be the cause of it?
061813-34023-01.dmp
062813-38126-01.dmp
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frankbustos
Asked:
frankbustos
1 Solution
 
Rob MinersCommented:
Uninstall LogMeIn and if you need to use it download and install a newer version.
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frankbustosAuthor Commented:
hi eejmin0, I also have the logmein backup, should I remove that as well?
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Rob MinersCommented:
Leave it for the time being unless there is a newer version. There may even be an update available for it.
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frankbustosAuthor Commented:
ok i'll do that and then keep you posted, thanks so much!
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ded9Commented:
Not much info in the dmp file...if the issue presist then run this and upload the new dmp file for analysis.


Enable driver verifier
1) Open an elevated command prompt
2) Type "verifier /standard /all"  (no quotes)
3) Reboot your machine
4) Use machine again until it crashes

After the crash & reboot, go into safe mode networking

Disable driver verifier
1) Open an elevated command prompt
2) Type "verifier /reset" (no quotes)
3) Reboot your machine

Upload the new dmp file here for analysis.




Ded9
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nobusCommented:
look also for errors in event viewer - it may have useful info
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frankbustosAuthor Commented:
thanks, no more blue screens after I removed logmein.
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Rob MinersCommented:
Your welcome :)
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