• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 400
  • Last Modified:

Laptop turns off sudenly


my dell inspiron sudenly turns off. it does when i stream, but i left it on with out streaming and it did not shut down.  not sure if it is software related.
i blew out the fan to see if if that was it... did not seem very dirty...?

what steps would you take to trouble shoot it.? 2 years old and no warentee.
  • 3
2 Solutions
Run diagnostics by pressing F12 upon starting the computer.  This will take you the the one time boot menu and select diagnotics.  This will help make a determination if the hardware is at issue.

Run WinDbg against a minidump file if it exists.  You can enable the creation of minidumps if it is disabled.  In XP and Windows 7 - Start | Control Panel | System | Advanced Tab | Startup and Recovery Setting button.  The windbg application is part of Debugging Tools for Windows - http://msdn.microsoft.com/en-us/library/windows/hardware/ff551063(v=vs.85).aspx
Vijay Pratap SinghCommented:
you cant justify by looks of fan its because streaming gives a ton of load to processor and it heats up and poweroff due to overheat do one thing get a cooling table it will work fine i am sure
intelogentAuthor Commented:
the cooling table may work. i woul dhope not to opt for that, for the computer is so portable and the student using it is so mobile.  if it needs it, wouldn't you feel something is wrong?
intelogentAuthor Commented:
actually i never heard of a cooling table before. is it that it just keeps the bazck of the laptop off the table? i ask this because this laptop has an extended life battery . as a result it never sits on its back.  is that how they accomplish cooling?
intelogentAuthor Commented:
both comments were helpful....

we blew out the vents... and it did seem to help...
the diagnostic showed no malfunction....

if it persists, I will report back
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now