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Changing local name servers

Posted on 2013-06-28
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Last Modified: 2013-07-04
Hi All,

I'm having an issue with a customer whose parent name servers are pointed correctly

ns1.example.com    A    1.2.3.4.5
ns2.example.com    A    1.2.3.4.6

But the local name servers are pointed as followed:

ns1.example.com    A    1.2.3.4.5
ns2.example.com    A    1.2.3.4.5

As you can see the parent name servers are pointed correctly, whereas the local name servers are pointed to the same IP, causing the GLUE not to work correctly. This is all through WebsitePanel, and any help would be greatly appreciated. Thanks!
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Question by:ForFracksSake
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Sanjay Santoki earned 500 total points
ID: 39286506
Hello,

From the website panel you can modify NS record of ns2.example.com to point 1.2.3.4.6;

Login to website panel -> Select Hosting Space -> Domains -> Select your domain -> Edit DNS

Regards,
Sanjay Santoki
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by:ForFracksSake
ID: 39300127
There was an error on the server, the client needed to change it locally through IIS manager.
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