Solved

activesync

Posted on 2013-06-29
7
901 Views
Last Modified: 2013-07-04
I have a client using activesync on a linux server (with Zarafa exchange server) and synching a Galaxy S3 phone (Android)
The server account for this individual has 5000 contacts, >5000 calendar events, 43000 emails in the inbox etc
He has a major problem synching the phone over wireless / gps network. It does not sync contacts correctly- only syncs 3000 or so. I have set the limts on email / calendar sync to the last 3 months only
I can only think it is due to the numbers involved

Can someone PLEASE tell me if there are limits on the numbers / sizes of emails, contacts etc that active sync can handle. I cannot find this information
0
Comment
Question by:doctorbill
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 8

Assisted Solution

by:TMekeel
TMekeel earned 500 total points
ID: 39286641
Are you getting sync errors?  It should send an email to you about synchronization errors also.

It depends on the server, but Exchange 2007 had a lower limit than 2010 with total number of items in a folder, and also a limit on contacts/calender items.
2010 has a 100,000 item limit in a single folder, and I believe both versions have 5000 calendar/contact items. 2003 and 200 were very low, 2000 was a per item limit of 2000, and 2003 was 5000.

This is a per folder limit, so create a new folder and drop some items into that.  Or you can clean them up.

http://blogs.appriver.com/Blog/bid/91192/Has-Your-Phone-Stopped-Syncing-Better-Check-Those-Folder-Item-Counts
0
 

Author Comment

by:doctorbill
ID: 39286737
I am running Zarafa exchange on a linux server so maybe this is different
0
 
LVL 8

Assisted Solution

by:TMekeel
TMekeel earned 500 total points
ID: 39286812
Understood, but Active Sync is still licensed by MS.
I doubt that the limits MS have in their own version varies that much to be limitless in the Linux implementations, or the iOS version for that matter.

I'll try to dig up some limit info for you on Zarafa.
0
Increase Agility with Enabled Toolchains

Connect your existing build, deployment, management, monitoring, and collaboration platforms. From Puppet to Chef, HipChat to Slack, ServiceNow to JIRA, Splunk to New Relic and beyond, hand off data between systems to engage the right people.

Connect with xMatters.

 

Author Comment

by:doctorbill
ID: 39286829
thanks very much for your support - I will do the same
0
 
LVL 8

Accepted Solution

by:
TMekeel earned 500 total points
ID: 39286832
Are you using z-push or another AS port to sync?
Keep in mind the device will still be limited to the implementations of ActiveSync, as that's what it's using.
0
 

Author Comment

by:doctorbill
ID: 39287165
I have tried to set the device up for 5 minute sync and push - same problem
0
 

Author Closing Comment

by:doctorbill
ID: 39300090
Apparently the Zarafa server / active sync just cannot handle this many contacts
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question