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Exchange 2013 local users cannot login

Posted on 2013-06-29
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Last Modified: 2013-07-22
I am in the process of migrating from exchange 2007 on server 2008 to exchange 2013 on server 2008 r2.  So far the install and migration was going without issue.  I have moved the majority of the mailboxes to the new database and the move is going without issue.  

Outlook anywhere is working from outside of the office and phones are syncing without issue.  
The issue I am having is the local Outlook clients will not work.  When I open them up I expected them to switch to the new server like in previous exchange migrations but they just give me a username and password prompt and won't take any credentials.

I blew away one of the Outlook profiles and it won't let me create a new one, I get the same username and password.  
I have switch the internal url for autodiscovery back and forth between server.domain.local and mail.domain.com and tried many combinations with no success.  I have already applied a cert for mail.domain.com from godaddy to everything except for UM.

The users are a mix of Outlook 2007 and 2010 (fully patched)
Any help would be great!
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Question by:cnesupport
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8 Comments
 

Author Comment

by:cnesupport
ID: 39287661
anyone?
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LVL 23

Expert Comment

by:ComputerTechie
ID: 39287785
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Author Comment

by:cnesupport
ID: 39288037
Thanks but I am not having a mail flow issues.
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LVL 11

Expert Comment

by:Sanjay Santoki
ID: 39289738
Cnesupport,

Let me clear.... With Exchange 2013 every request go through the IIS (HTTPS). RPC is no more supported.

how you have configured outlook anywhere virtual directory? Is your autodiscover service working fine?

Regards,
Sanjay Santoki
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Accepted Solution

by:
cnesupport earned 0 total points
ID: 39291595
everything is working now.  It was a problem with IIS using ntlm auth and the intern autodiscover address using basic auth.

Problem i am having now is all of a sudden mail is not flowing in and out.
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LVL 11

Expert Comment

by:Sanjay Santoki
ID: 39293044
Hello,

Are you able to telnet 25 to/from outside?

BTW: make sure you haven't change anything recently on the connectors.

Regards,
Sanjay Santoki
0
 

Author Comment

by:cnesupport
ID: 39330922
mail flow issue was the server still looking for the old server.  Ended up just using adsiedit and removing the old server out.  Everything is working order now.
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Author Closing Comment

by:cnesupport
ID: 39345333
found solution on my own.
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