Sonic Wall - VPN issues

Posted on 2013-06-29
Last Modified: 2013-10-22
Hello All:

We are remotely accessing our network through the Sonic Wall with the Sonic Wall VPN client (version 4.7.3).  Our problem is that sometimes everything works great. Our mapped drives are functional and we can access or remote into our devices with internal ip addressing. Then, more often than not, our mapped drives do not work. We get the message

An error occurred while reconnecting x: to
\\servername\parent folder\folder
Microsoft Windows Network: The network path was not found

This connection has not been restored.

We are at a loss. We are in the process of migrating our Active Directory/DHCP/DNS from a 2003 server to a 2008 r2 server, however, we have not authorized the new server yet.

I am hoping someone can point me in a good direction for some answers.
Question by:djstewartnc
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Expert Comment

ID: 39287220
When you get that message, can you reach that same computer by IP address?  Can you reach the remote SonicWall by IP address?  It might be a DNS issue or the VPN may have been having some temporary problems.

If it's a DNS issue, you can try manually programming the HOSTS file with an entry for the server to get around it, but otherwise we'll have to troubleshoot DNS.

Author Comment

ID: 39343206
Sorry I haven't posted any comments. Been slammed at work with many other issues. Thanks for the input so far. So far I have tried many approaches to resolve this situation that I have found on the Internet, but to no avail. Most recently:

Ensured the latest firm ware on the Sonic and re-imported the configuration.

Just don't think that is the answer. I will keep poking around and update as I am able.

Author Comment

ID: 39571239
Well, it has been a while, but the dust has settled long enough for me to post a comment. We had Sonic remote in to our Firewall. They may some changes to the LAN configuration but I really couldn't tell you what they did. I think it had something to do with the DHCP settings.

Accepted Solution

djstewartnc earned 0 total points
ID: 39571664
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.

Author Closing Comment

ID: 39590393
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.

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