Solved

Sonic Wall - VPN issues

Posted on 2013-06-29
5
652 Views
Last Modified: 2013-10-22
Hello All:

We are remotely accessing our network through the Sonic Wall with the Sonic Wall VPN client (version 4.7.3).  Our problem is that sometimes everything works great. Our mapped drives are functional and we can access or remote into our devices with internal ip addressing. Then, more often than not, our mapped drives do not work. We get the message

An error occurred while reconnecting x: to
\\servername\parent folder\folder
Microsoft Windows Network: The network path was not found

This connection has not been restored.

We are at a loss. We are in the process of migrating our Active Directory/DHCP/DNS from a 2003 server to a 2008 r2 server, however, we have not authorized the new server yet.

I am hoping someone can point me in a good direction for some answers.
0
Comment
Question by:djstewartnc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 11

Expert Comment

by:epichero22
ID: 39287220
When you get that message, can you reach that same computer by IP address?  Can you reach the remote SonicWall by IP address?  It might be a DNS issue or the VPN may have been having some temporary problems.

If it's a DNS issue, you can try manually programming the HOSTS file with an entry for the server to get around it, but otherwise we'll have to troubleshoot DNS.
0
 

Author Comment

by:djstewartnc
ID: 39343206
Sorry I haven't posted any comments. Been slammed at work with many other issues. Thanks for the input so far. So far I have tried many approaches to resolve this situation that I have found on the Internet, but to no avail. Most recently:

Ensured the latest firm ware on the Sonic and re-imported the configuration.

Just don't think that is the answer. I will keep poking around and update as I am able.
0
 

Author Comment

by:djstewartnc
ID: 39571239
Well, it has been a while, but the dust has settled long enough for me to post a comment. We had Sonic remote in to our Firewall. They may some changes to the LAN configuration but I really couldn't tell you what they did. I think it had something to do with the DHCP settings.
0
 

Accepted Solution

by:
djstewartnc earned 0 total points
ID: 39571664
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.
0
 

Author Closing Comment

by:djstewartnc
ID: 39590393
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Juniper VPN devices are a popular alternative to using Cisco products. Last year I needed to set up an international site-to-site VPN over the Internet, but the client had high security requirements -- FIPS 140. What and Why of FIPS 140 Federa…
Some of you may have heard that SonicWALL has finally released an app for iOS devices giving us long awaited connectivity for our iPhone's, iPod's, and iPad's. This guide is just a quick rundown on how to get up and running quickly using the app. …
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses
Course of the Month5 days, 7 hours left to enroll

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question