Sonic Wall - VPN issues

Posted on 2013-06-29
Last Modified: 2013-10-22
Hello All:

We are remotely accessing our network through the Sonic Wall with the Sonic Wall VPN client (version 4.7.3).  Our problem is that sometimes everything works great. Our mapped drives are functional and we can access or remote into our devices with internal ip addressing. Then, more often than not, our mapped drives do not work. We get the message

An error occurred while reconnecting x: to
\\servername\parent folder\folder
Microsoft Windows Network: The network path was not found

This connection has not been restored.

We are at a loss. We are in the process of migrating our Active Directory/DHCP/DNS from a 2003 server to a 2008 r2 server, however, we have not authorized the new server yet.

I am hoping someone can point me in a good direction for some answers.
Question by:djstewartnc
  • 4
LVL 11

Expert Comment

ID: 39287220
When you get that message, can you reach that same computer by IP address?  Can you reach the remote SonicWall by IP address?  It might be a DNS issue or the VPN may have been having some temporary problems.

If it's a DNS issue, you can try manually programming the HOSTS file with an entry for the server to get around it, but otherwise we'll have to troubleshoot DNS.

Author Comment

ID: 39343206
Sorry I haven't posted any comments. Been slammed at work with many other issues. Thanks for the input so far. So far I have tried many approaches to resolve this situation that I have found on the Internet, but to no avail. Most recently:

Ensured the latest firm ware on the Sonic and re-imported the configuration.

Just don't think that is the answer. I will keep poking around and update as I am able.

Author Comment

ID: 39571239
Well, it has been a while, but the dust has settled long enough for me to post a comment. We had Sonic remote in to our Firewall. They may some changes to the LAN configuration but I really couldn't tell you what they did. I think it had something to do with the DHCP settings.

Accepted Solution

djstewartnc earned 0 total points
ID: 39571664
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.

Author Closing Comment

ID: 39590393
No real answer given. Still don't know if I am asking it right. My aim keeps getting better, but the target keeps moving.

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Juniper VPN devices are a popular alternative to using Cisco products. Last year I needed to set up an international site-to-site VPN over the Internet, but the client had high security requirements -- FIPS 140. What and Why of FIPS 140 Federa…
In the world of WAN, QoS is a pretty important topic for most, if not all, networks. Some WAN technologies have QoS mechanisms built in, but others, such as some L2 WAN's, don't have QoS control in the provider cloud.
After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question