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philsimmonsFlag for United States of America

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Install New Printer

I have a Canon ImageClass MF4450 printer.  I have been using it for a couple of years with my previous Windows 7 computer.  I just got a new laptop (Lenovo T430s - Windows 7), but when I try to install the printer it doesn't install.  The printer appears in my "Devices and Printers", but doesn't function (and does not appear as a printer in any of my programs).  When I try to "Add a Printer" from MS Word I get the following error message:

User generated image
I've tried downloading the printer drivers and software from the Canon website, and tried both the 32-bit and 64-bit versions, but the result is always the same.

Please help.

Thanks,

Phil
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megaman5
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It seems your new computer is ties to a Windows Domain?  You need administrative permission, and a connection to the domain to install things like printers.
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