Install New Printer

I have a Canon ImageClass MF4450 printer.  I have been using it for a couple of years with my previous Windows 7 computer.  I just got a new laptop (Lenovo T430s - Windows 7), but when I try to install the printer it doesn't install.  The printer appears in my "Devices and Printers", but doesn't function (and does not appear as a printer in any of my programs).  When I try to "Add a Printer" from MS Word I get the following error message:

Add Printer Error
I've tried downloading the printer drivers and software from the Canon website, and tried both the 32-bit and 64-bit versions, but the result is always the same.

Please help.


Who is Participating?
ded9Connect With a Mentor Commented:
Close all apps and then run this fixit

Restart system and check.

It seems your new computer is ties to a Windows Domain?  You need administrative permission, and a connection to the domain to install things like printers.
nobusConnect With a Mentor Commented:
did you install the software and drivers first - and oNLY THEN - connected the printer?
if not, uninstall the software - and DISCONNECT the printer
now reboot, and install the software
connect the printer when asked for
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