Solved

Profile Manager issue " New device"?

Posted on 2013-06-30
5
502 Views
Last Modified: 2013-07-14
Hi,

I have in our school 700 Ipads and we are using Profile Manager with Mac Mini Lion Server which comes with when you buy Mac Mini Lion Server.

Apart from that in my Imac we use Apple Configurator to prepare the IPads and using it to Restore Points in order to have all Ipads looking the same almost like a image backup.

this allow us to enroll all IPads (final stage). After doing the update for the Apple Configurator we realise that by doing a test and enrolling an iPad it shows in Profile Manager as a "New Device" and not with as it should  e.g. " LS12348 " . Do you know how we can see the IPad number?
0
Comment
Question by:mallony
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:Xaelian
ID: 39288097
What iOS version do you have? It already was a problem when they introduced 6.0.1, with a new release of iOS the problem was fixed.
Does the iPad have a SIM inserted? If it has, can you remove it and re-enroll the device?
0
 

Author Comment

by:mallony
ID: 39290069
on the Server Mac Mini we have Server Lion IOS Lion and on the workstation we have 10.8.4 and 10.7.5. The Ipads don't have SIM cards. They are all 16GB each.

The Apple Configurator is 1.3 the most update version.
0
 
LVL 13

Expert Comment

by:Xaelian
ID: 39291787
That isn't really important. But what is important is the version of iOS sometimes when you update server.app or something else it causes an issue with iOS.

I've seen this in the past and a new iOS update fixed it.
0
 

Accepted Solution

by:
mallony earned 0 total points
ID: 39295165
I will check it and come back to you on that.
0
 

Author Closing Comment

by:mallony
ID: 39324382
EE could not help me at this time.

Even though, Many thanks for trying.


Cheers,
Eduardo.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Syslogd is a utility that traps and logs messages sent by running processes. It is configured with the syslog.conf file, which consists of lines containing a pair of fields: "the selector field which specifies the types of messages and priorities to…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question