[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

New Outlook Profiles

Posted on 2013-06-30
6
Medium Priority
?
148 Views
Last Modified: 2013-11-23
Hey guys

I am stumped on a problem I am having on my own PC (for once).  Anytime I create a new profile in Outlook 2010 the profile creates with no problems and I can start receiving emails but as soon as it starts up I cannot click on anything. It seems like there is a dialogue box open that is waiting for me to type something in but no matter how I manipulate the desktop (Alt-Tab) I dont see anything open.  When I click on anything in the Outlook screen I get the  "ding" like there is something open in Outlook.  

I have opened task manager and have closed as many things as I thought would be related to it but still no luck.  I think its asking me if I want to Add RSS feeds but the dialogue box for that request isnt anywhere on my screen :-(.

I used to have two monitors... maybe its putting this information on where the old monitor would be?

Thanks for any help.
0
Comment
Question by:jonmenefee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39288320
Open the Screen Resolution settings and see if you have a second monitor (in software) to disable.
0
 

Author Comment

by:jonmenefee
ID: 39288556
Ok, nothing there.  I am at a loss.  This only happens to new profiles I setup.  Old profiles work just fine.  Maybe I need to do a repair on it or something.
0
 
LVL 2

Expert Comment

by:Tarun Singh
ID: 39288923
1. What is mailbox size
2. try to create profile online without cached mode enabled & see if this lets you to open outlook.
3. if yes, then change profile from online to cached mode.
4. check if you are able to work fine in outlook web access mode.
5. if all above doesn't help, can go for office 2010/outlook service pack updates
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39306801
Just you would restart the machine. then you can check again. it will work properly
0
 

Accepted Solution

by:
jonmenefee earned 0 total points
ID: 39327571
Sorry took so long.  I practically gave up on it and just created a new user on my PC and was able to then make any Outlook profile I wanted.  I think it was a Kaspersky thing because anytime I create a new account and start it up for the first time I used to get a popup from Kaspersky asking how I wanted to handle spam and it hasn't popped up the last few times I created a profile in Outlook (I do a lot of testing of client mail and I use my PC to make sure that a profile I create will work on their PC before I go there)
0
 

Author Closing Comment

by:jonmenefee
ID: 39671146
None of the other solutions worked
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question