Windows 7 Ultimate start up issue

Windows 7 Ultimate Operating System:  Customer started computer and it immediately wen to startup repair screen.  Select repair runs for about 30 minutes and then starts again at same place.

I have tried to get into safemode. But only opens to a red screen with several selections available, no safemode?

Any help appreciated
ycguy1117Asked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
nobusConnect With a Mentor Commented:
i suggest to run some diags first - to be sure about the basics
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD, make the cd, and boot from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section - long diag !
http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
0
 
aadihCommented:
0
 
funwithdotnetCommented:
It sounds like a disk error.

aadih offered a nice link for manual repair procedures. Unfortunately, I don't think it will do much good if the disk is unhealthy.
0
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
ycguy1117Author Commented:
Yes, get as far as #13: cannot get to regback
0
 
jcimarronCommented:
ycguy1117--
Can you run a System Restore?  It is the second option in the System Recovery Options window.
0
 
aadihCommented:
If you can get to a command prompt, you could type "rstrui.exe" (without quotes) to perform a system restore.
0
 
insidetechCommented:
Most likely you have data or physical HD error.
You can boot in to Win 7 PE environment using tools such as the Ultimate CD or similar and perform the HD repair tasks from there.
Alternatively, if you have another Win 7 workstation, remove the "broken" HD, install it as a second HD in the working system and run the check disk utilities.
Do virus scan as well while you are at it.
PS. if your customer has things he can not loose.... do image backup first.
0
 
ded9Commented:
Change hard drive mode settings in bios ...try ahci, legacy raid...reboot and check.

Disconnect usb devices like external hard drive, ipod , webcam etc...reboot and check.

Boot from windows 7 disc and run bcdedit command ...post screenshot




Ded9
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.