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Windows 7 Ultimate start up issue

Windows 7 Ultimate Operating System: Customer started computer and it immediately wen to startup repair screen. Select repair runs for about 30 minutes and then starts again at same place.

I have tried to get into safemode. But only opens to a red screen with several selections available, no safemode?

Any help appreciated

aadih

Have you already looked at the solution here?:

< http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html >

funwithdotnet

It sounds like a disk error.

aadih offered a nice link for manual repair procedures. Unfortunately, I don't think it will do much good if the disk is unhealthy.

ycguy1117

ASKER

Yes, get as far as #13: cannot get to regback

jcimarron

ycguy1117--
Can you run a System Restore? It is the second option in the System Recovery Options window.

aadih

If you can get to a command prompt, you could type "rstrui.exe" (without quotes) to perform a system restore.

insidetech

Most likely you have data or physical HD error.
You can boot in to Win 7 PE environment using tools such as the Ultimate CD or similar and perform the HD repair tasks from there.
Alternatively, if you have another Win 7 workstation, remove the "broken" HD, install it as a second HD in the working system and run the check disk utilities.
Do virus scan as well while you are at it.
PS. if your customer has things he can not loose.... do image backup first.

ded9

Change hard drive mode settings in bios ...try ahci, legacy raid...reboot and check.

Disconnect usb devices like external hard drive, ipod , webcam etc...reboot and check.

Boot from windows 7 disc and run bcdedit command ...post screenshot

Ded9

ASKER CERTIFIED SOLUTION

nobus

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