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Moved AD account to new OU - Exchange Mailbox - submitfail

Posted on 2013-06-30
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Last Modified: 2013-07-14
Hi rolling out new SOE sccm

When we move the account to a new OU - they have odd email problem where they cant send email - the trace on the server says submitfail. I have to move mailbox back to exchange 2007 to get the user sending email internally. - What is going on here please?

outlook 2010
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Question by:philb19
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6 Comments
 

Author Comment

by:philb19
ID: 39289136
im just moving to new OU - not a mailbox move
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LVL 19

Expert Comment

by:suriyaehnop
ID: 39289698
How long you wait after you moved the user to new OU? Do you have any GPO apply to new OU? Are the user unable to send email to internal/external?

Moved new OU shall not affect mail flow?
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Author Comment

by:philb19
ID: 39289704
moved in the process of soe - turned off gpo didnt fix
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Expert Comment

by:Pankaj_401
ID: 39289785
Disable local windows firewall service, by default it is enabled in vista/windows 2008 and above. Check the network connectivity and latency.
Also go through the article :

How to move User account with Exchange mailbox to different Organizational Unit
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Accepted Solution

by:
philb19 earned 0 total points
ID: 39301003
resolved myself - the problem was CRM 4.0 on the client image. There is a patch here for others to instalkl if same problem. Cant believe microsoft! - CRM prevents email flow ain various modes.

http://support.microsoft.com/kb/950088
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Author Closing Comment

by:philb19
ID: 39324378
solved myself - CRM
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