We are using Windows 2008 Terminal Servers. We run delprof2 utility to delete inactive user profiles.
The problem is, we are unable to delete one of the users profile. I think that profile has been corrupted and as a result the user is getting error at the time of login to that terminal server and he is unable to login.
Please note that the server is a critical server and we cannot restart the server at any cost.
As a troubleshooting measure we did the following but didn't get any positive result and the user is still unable to login to the server.
We ran delprof2 utility but still the profile exists.
We browsed to the following registry path to delete the entry but unable to find any registry entry of the said user - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Tried to delete the profile folder exists in the following path but getting access denied error though I have Enterprise Admin rights in the domain (please see the attached screenshot).
Please help me out to resolve this problem. How do I delete this user profile without restarting the server?