Server 2008 R2 RDS USB printers connected to PC's that work

Posted on 2013-07-01
Medium Priority
Last Modified: 2013-07-22
We have just deployed Server 2008 R2 services.  The client machines are mostly PC's to which USB Laserjet Printers are connected.  It seems that according to HP we are the only company on Planet Earth that have Users who access RDS from a PC with a USB printer connected.  I am surprised that HP would think this.  I am sure the CEO probably uses a PC/Thin client with an individual printer that she/he uses to print their material to.  

For those that initially didnt print we used the Terminal Works Thinprint Sw to get the local printers available in RDS.  Models that this succeeded are:
HP LJ 1022
HP LJ 1020
HP LJ 1102

The ones that have given us so much grief are the HP LJ 1505's and 1505n's.

So My question -
What printers have you found work in RDS.

What models did you use Alternate drivers for to get them to play the game.

What models did you send to the Scrap Heap

It would be awesome if we could get some sort of definitive list happening on EE as a reference for us all in this situtaion - unless of course my searches have missed one that already exists
Question by:mbkitmgr
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Expert Comment

ID: 39289306

you can find a good list of printers that  work well with rds.
A kind of an old trick can be found here
I used that on 2003 servers. Never tried that on a 2008 though
On your second/third part of the question, i believe its covered by the list on the link.
I hope that helps
LVL 15

Expert Comment

ID: 39290658
Can you use the HP Universal PCL5 or PCL6 driver?
Otherwise try the RDP "easy print" feature that is discussed in the blogspot link above from user 'stergium'.

Author Comment

ID: 39291690
HI guys,  The HP Universal print driver stalls the Print Spooler leaving a number of "Dead" Spool files to be cleaned. I have done a bit of testing and found I am not alone at experiencing this, with a number of forums having victims reports of this little surprise.

The easy print didn't work consistently with with the other USB printers - some were ok with it, others not.  When I trialed the Terminal Works Thin Print, it worked with the bulk of the printers that were locally connected and so far has continued to reliably work on those devices.

Stergium - I had a look at the list you kindly provided the link to.  Its interesting that many of the HP devices are larger than your average "Personal Printer".

The location is a Medical Centre with 18+ Doctors.  Printers like the HP LJ 1022 are small enough to not take up too much room on the desk and allow the Dr's to print prescriptions and referral letters while with the patient in the consulting rooms.

Accepted Solution

mbkitmgr earned 0 total points
ID: 39299190
Got the HPO Laser Jet 1505's working.  These machines had the driver already installed so this sequence applied only to this circumstance

1        Go to control Panel Printers
2.       If there are more than two printers, delete all but two – its important to leave two
3.       Right click in the vacant space of the “Printers Screen” and choose Server Properties
4.       Select the Drivers Tab.
5.       Select all printers in the list, then Click Remove.
6.       The system will ask you a question, choose “Remove Driver and Driver Package”
7.       Click Delete for each printer driver to be deleted.
8.       You will be told some can’t be deleted.  Accept this.
9.       When finished go back to the Printers Folder
10.   Delete the remaining printers.
11.   Repeat from step 3
12.   Uninstall TS Print
13.   Right click Computer and choose Manage.
14.   Go to Device Manager
15.   Highlight the PC name in the left screen, Right click and choose “Scan for Hardware Changes”
16.   Allow the detection process to run, for some 1505’s Windows may ask to perform a “Firmware upgrade”.  Agree to this
17.   If asked by the installer to print a test page, agree
18.   Re-install TSPrint
19.   Test with a user logged onto the PC (not an admin user)
20.   If the test fails repeat from Step 1
21.   If OK, log into RDS Server as a user (Not admin user) and test.

Author Closing Comment

ID: 39345519
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