?
Solved

outlook 2010 not show some new user in address list.

Posted on 2013-07-01
5
Medium Priority
?
1,691 Views
Last Modified: 2013-07-01
Hi,
I have Exchange2007 and I am using Outlook 2010 in client side. all client were fine but now suddenly i have created 2 new users  and they two users are not showing in outlook address list. other all users are at there.

In outlook 2010 Global Address List I can't see that new 2 users. but if i log on WEB Access outlook i can see that user in global address list.

so what do you suggest?
0
Comment
Question by:shariqsaeed
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:PtitPinpin
ID: 39289287
Hello,

check on the server if the offline address book is still generated.
Force the download of the OAB from the client.

Regards,
Stéphane
0
 

Author Comment

by:shariqsaeed
ID: 39289315
i have done this but still same issue. If i go in outlook 2010  address book in All users i can see that user but in Global address i can't see. only last 2 New users which i have creates before 4 days.

if i go outlook web access and i can find there in global address list that user but in outlook 2010 i can't see. i have 100 uers all users can't see their name in global address book.
0
 
LVL 15

Accepted Solution

by:
jerseysam earned 1500 total points
ID: 39289327
Article here on how to Administer the GAB in Outlook in case you have missed anything:

http://support.microsoft.com/kb/841273

You could try deleting the OAB files locally on that PC and see if you can force them to rebuild. Sometimes it does take a few days for the files to update, especially if you are using cached mode. But may be worth a try to delete and then force a download.

C:\Users\username\AppData\Local\Microsoft\Outlook

Delete files with .oab

Then send\receive download address book
0
 

Author Closing Comment

by:shariqsaeed
ID: 39289540
I did this and done of my problem.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month16 days, 8 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question