?
Solved

outlook 2010 not show some new user in address list.

Posted on 2013-07-01
5
Medium Priority
?
1,647 Views
Last Modified: 2013-07-01
Hi,
I have Exchange2007 and I am using Outlook 2010 in client side. all client were fine but now suddenly i have created 2 new users  and they two users are not showing in outlook address list. other all users are at there.

In outlook 2010 Global Address List I can't see that new 2 users. but if i log on WEB Access outlook i can see that user in global address list.

so what do you suggest?
0
Comment
Question by:shariqsaeed
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:PtitPinpin
ID: 39289287
Hello,

check on the server if the offline address book is still generated.
Force the download of the OAB from the client.

Regards,
Stéphane
0
 

Author Comment

by:shariqsaeed
ID: 39289315
i have done this but still same issue. If i go in outlook 2010  address book in All users i can see that user but in Global address i can't see. only last 2 New users which i have creates before 4 days.

if i go outlook web access and i can find there in global address list that user but in outlook 2010 i can't see. i have 100 uers all users can't see their name in global address book.
0
 
LVL 15

Accepted Solution

by:
jerseysam earned 1500 total points
ID: 39289327
Article here on how to Administer the GAB in Outlook in case you have missed anything:

http://support.microsoft.com/kb/841273

You could try deleting the OAB files locally on that PC and see if you can force them to rebuild. Sometimes it does take a few days for the files to update, especially if you are using cached mode. But may be worth a try to delete and then force a download.

C:\Users\username\AppData\Local\Microsoft\Outlook

Delete files with .oab

Then send\receive download address book
0
 

Author Closing Comment

by:shariqsaeed
ID: 39289540
I did this and done of my problem.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses
Course of the Month10 days, 8 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question