We have an exchange 2010 SP2 UM server , one of the user has got lot of contacts with mobile number in outlook saved as +61xxxxxxxxx ( 61 country code for Australia). So if one of the contact tries to contact him he gets a message saying that he got a missed call or voice mail from 0xxxxxxxx instead of saying that contact x has left message.
If I change the mobile number of contact on outlook to 0xxxxxxxxx then he would a message saying that contactx has contacted.
We created translation rules on mitel gateway. When we are getting a call Lync popups and says that USERx is calling and in Lync we get missed called notifications saying missed call from userx. But the email from UM still says missed call from 04xxxxxxxx.
Any way this can be sorted out with out user changing all his contacts.