RDP ClientActiveX Has Been Disconnected
Posted on 2013-07-01
We have a Citrix XenApp 6.5 server (we'll call it Citrix01) running on Server 2008 R2 that is kicking users off their remote desktop connections when connecting through a Citrix Access Gateway server. They get a message saying the Administrator has disconnected your session. This is logged in the event viewer on Citrix01 when it occurs:
Event ID: 1026
RDP ClientActiveX has been disconnected (Reason=3)
Event ID: 1105
The multi-transport connection has been disconnected.
I've found lots of other reason codes for this error, however, I'm hoping someone can tell me what Reason 3 is as I have not been able to find it. On the user's computer, the event viewer only lists that the connection was disconnected but does not indicate that is terminated unexpectedly.
If you need anymore information regarding this error or the environment, please reply and I'll get it to you.