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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 196
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Adobe X Can't open after Share Attach to Email

Hi:  

I have a user with Adobe X Standard and Outlook 2007.  When using Adobe and she selects File/Attach to Email - Outlook opens, the attachment is visible and message is sent.  However when the recipient attempts to open the attachment he gets an error.  Adobe cannot open file because it is not a supported file type or is corrupt. The file is also corrupt in the senders 'sent' folder.

Thanks!
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dpesaturo
Asked:
dpesaturo
  • 3
1 Solution
 
James HodgeManaging DirectorCommented:
Hello,

And if she saves the file and atatches the saved file to a new email, does the file still get corrupted?

James
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dpesaturoAuthor Commented:
Hi James:

No, if she saves and attaches the file, it does not seem to get corrupt.
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dpesaturoAuthor Commented:
This question can be closed.  After performing a repair on Adobe the problem was resolved.
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dpesaturoAuthor Commented:
Ran a repair on Adobe a problem was corrected.
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