Solved

Adobe X Can't open after Share Attach to Email

Posted on 2013-07-01
4
188 Views
Last Modified: 2014-03-18
Hi:  

I have a user with Adobe X Standard and Outlook 2007.  When using Adobe and she selects File/Attach to Email - Outlook opens, the attachment is visible and message is sent.  However when the recipient attempts to open the attachment he gets an error.  Adobe cannot open file because it is not a supported file type or is corrupt. The file is also corrupt in the senders 'sent' folder.

Thanks!
0
Comment
Question by:dpesaturo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 11

Expert Comment

by:James Hodge
ID: 39290779
Hello,

And if she saves the file and atatches the saved file to a new email, does the file still get corrupted?

James
0
 

Author Comment

by:dpesaturo
ID: 39290801
Hi James:

No, if she saves and attaches the file, it does not seem to get corrupt.
0
 

Accepted Solution

by:
dpesaturo earned 0 total points
ID: 39926524
This question can be closed.  After performing a repair on Adobe the problem was resolved.
0
 

Author Closing Comment

by:dpesaturo
ID: 39936323
Ran a repair on Adobe a problem was corrected.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…
Sometimes we receive PDF files that are in the wrong orientation. They may be sideways or even upside down. This most commonly happens with scanned or faxed documents. It is possible to rotate the view of these PDFs with the free Adobe Reader produc…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question