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Adobe X Can't open after Share Attach to Email

Posted on 2013-07-01
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Last Modified: 2014-03-18
Hi:  

I have a user with Adobe X Standard and Outlook 2007.  When using Adobe and she selects File/Attach to Email - Outlook opens, the attachment is visible and message is sent.  However when the recipient attempts to open the attachment he gets an error.  Adobe cannot open file because it is not a supported file type or is corrupt. The file is also corrupt in the senders 'sent' folder.

Thanks!
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Question by:dpesaturo
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Expert Comment

by:James Hodge
ID: 39290779
Hello,

And if she saves the file and atatches the saved file to a new email, does the file still get corrupted?

James
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Author Comment

by:dpesaturo
ID: 39290801
Hi James:

No, if she saves and attaches the file, it does not seem to get corrupt.
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Accepted Solution

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dpesaturo earned 0 total points
ID: 39926524
This question can be closed.  After performing a repair on Adobe the problem was resolved.
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Author Closing Comment

by:dpesaturo
ID: 39936323
Ran a repair on Adobe a problem was corrected.
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