Another USB Device Not Recognized
Posted on 2013-07-01
Lightning struck my house over the weekend and among other things, I have a new computer issue. My USB mouse does is no longer recognized and I get an error that states "USB device not recognized."
The computer will boot up, but immediately after booting it jumps to a screen saver/user log in page and with no mouse, I can't click on the field in order to enter the password.
I have tried other keyboards and mice combinations, but all the same result so it does appear that the USB connections are not working. I have tried leaving the computer completely disconnected from the power source, but this does not correct the problem either.
I have not been able to boot into safe mode because when I select F8 and get to the advanced screen, my keyboard arrow keys will not move the selection to Safe Mode. I assumed that the keyboard is working, because the F8 key brings up the Advanced Options screen.
Bottom line ... is there any way to manipulate a computer if the mouse is not available or stimulate the USB drivers to load? or get into safe mode (assuming that will make a difference).