Solved

Outlook 2007 on network won't open jpg's

Posted on 2013-07-01
3
519 Views
Last Modified: 2013-07-01
One of the users on my network is unable to open jpg files on our Server 2008 R2 system while others have no problem. She is running Outlook 2007 on Windows 7 Pro and has the same overall software setup as all other users.

Thank you for your help.
0
Comment
Question by:sehenderson23
3 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 39290537
Post the error message or screenshot.



Ded9
0
 
LVL 7

Accepted Solution

by:
E-Z-D earned 500 total points
ID: 39290552
download a jpg file on the computer .
rightclick it,
select open with
choose: set default program
set it to windows photoviewer
make sure the checkbox 'always open jpg files with this program' is checked

next time the pic should open when you doubleclick it since windows will recognize it as a .jpg format and use windows photo viewer to open it.

(i'm sure it shows up in the mails as a white page )
0
 

Author Closing Comment

by:sehenderson23
ID: 39290897
Somehow that one extension was assigned a Word as its default program.  Since only IT should access, that may have opened another issue I'll need to research now.  Thanks for your help!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question