Solved

Outlook 2007 on network won't open jpg's

Posted on 2013-07-01
3
521 Views
Last Modified: 2013-07-01
One of the users on my network is unable to open jpg files on our Server 2008 R2 system while others have no problem. She is running Outlook 2007 on Windows 7 Pro and has the same overall software setup as all other users.

Thank you for your help.
0
Comment
Question by:sehenderson23
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 39290537
Post the error message or screenshot.



Ded9
0
 
LVL 7

Accepted Solution

by:
E-Z-D earned 500 total points
ID: 39290552
download a jpg file on the computer .
rightclick it,
select open with
choose: set default program
set it to windows photoviewer
make sure the checkbox 'always open jpg files with this program' is checked

next time the pic should open when you doubleclick it since windows will recognize it as a .jpg format and use windows photo viewer to open it.

(i'm sure it shows up in the mails as a white page )
0
 

Author Closing Comment

by:sehenderson23
ID: 39290897
Somehow that one extension was assigned a Word as its default program.  Since only IT should access, that may have opened another issue I'll need to research now.  Thanks for your help!
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question