Solved

Outlook 2007 on network won't open jpg's

Posted on 2013-07-01
3
516 Views
Last Modified: 2013-07-01
One of the users on my network is unable to open jpg files on our Server 2008 R2 system while others have no problem. She is running Outlook 2007 on Windows 7 Pro and has the same overall software setup as all other users.

Thank you for your help.
0
Comment
Question by:sehenderson23
3 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 39290537
Post the error message or screenshot.



Ded9
0
 
LVL 7

Accepted Solution

by:
E-Z-D earned 500 total points
ID: 39290552
download a jpg file on the computer .
rightclick it,
select open with
choose: set default program
set it to windows photoviewer
make sure the checkbox 'always open jpg files with this program' is checked

next time the pic should open when you doubleclick it since windows will recognize it as a .jpg format and use windows photo viewer to open it.

(i'm sure it shows up in the mails as a white page )
0
 

Author Closing Comment

by:sehenderson23
ID: 39290897
Somehow that one extension was assigned a Word as its default program.  Since only IT should access, that may have opened another issue I'll need to research now.  Thanks for your help!
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now