We have a Samsung SCX-6545N copier/printer that WAS hooked up to our W2K3 server by USB cable and the server then shared the printer to everyone else. We recently had to move the printer, so USB cable was no longer an option.
We connected the SCX-6545N to our network and are sharing it with everyone by it's
Here is where things get tricky. Sometimes, someone will print to the printer, and it will print instantly, and everything is OK.
Sometimes, someone will print to the printer, and the print job seems to just hang there. The job status just says "receiving" and the job light blinks. After it's stuck on receiving, sometimes after a few minutes, or maybe 15-20 minutes, the job completes and prints out. However, during this whole time, the user that sent the print job sees a message stating the the print job failed to print (regardless of whether the pring job finally prints or not).
Also, when it's stuck receiving, deleting the job from the client pc does nothing, and trying to delete the job from the printer's touchscreen usually doesn't work, or take anywhere from 1-15 minutes to finally delete the job.
While stuck receiving, other print jobs from other clients come in, but then sit there waiting for the first stuck job to resolve itself.
We've tried PCL and PS drivers, and we have the same issue.
Any ideas on how to resolve this problem?