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Microsoft Access 2003 / Windows 8 / JPG files

Posted on 2013-07-01
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Last Modified: 2013-07-26
We have an Access 2003 database that works fine on Windows XP, Vista and 7.  However on Windows 8 PCs, when running a report that pulls in a JPG logo, we get the following error:

Error number: 2114

Database name...doesn't support the file format of the file 'G:\Logo.jpg' of file is too large.  Try converting the file to a BMP or GIF format.


I know that converting the file does work (and I'm sure when I opened the original JPG in Photoshop it seemed bigger (but I may be wrong).

Any ideas?
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Question by:Andy Brown
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DatabaseMX (Joe Anderson - Access MVP) earned 500 total points
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I've seen this before, but I don't recall the real issue.

FWIW ... you can use this outstanding free tool to quickly convert to any other format (like ICO, GIF, etc ):

http://www.irfanview.com/

mx
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by:Andy Brown
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Thanks MX, I'll take a proper look at it over the coming days.
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Author Comment

by:Andy Brown
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Sorry about this MX, I'll take a look today.
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Author Closing Comment

by:Andy Brown
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Hi MX - converting the images to BMP files did the trick (although I'm sure it has something to do with Win8).  I'll retry when SP1 comes out.

All the best.
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Expert Comment

by:DatabaseMX (Joe Anderson - Access MVP)
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Yeah, I'm not sure what the issue is here.

Oh Win8 ... ha ha ... hummmmmmmm!

:-)
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