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What are you using to sync? Blackberry Device Service? <br />
<br />
In order to sync subfolders, you must go to Email Accounts&gt;Your mail account&gt;Click the little pencil at the bottom&gt;Edit Settings&gt;Edit Folder settings. You can either turn on &quot;Sync All Email Folders&quot; or select each folder you wish to sync. Once this is done, only new items will by sync'd. It does not sync old items.
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What are you using to sync? Blackberry Device Service?

In order to sync subfolders, you must go to Email Accounts>Your mail account>Click the little pencil at the bottom>Edit Settings>Edit Folder settings. You can either turn on "Sync All Email Folders" or select each folder you wish to sync. Once this is done, only new items will by sync'd. It does not sync old items.

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Thanks! &nbsp;I will give that a try and let you know.
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Thanks!  I will give that a try and let you know.

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It did not work. &nbsp;Thanks for the suggestion. &nbsp;I have opened a ticket with RIM.
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It did not work.  Thanks for the suggestion.  I have opened a ticket with RIM.

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I will post the solution once I have it.
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I opened a case with RIM and it is their solution and it worked.
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I opened a case with RIM and it is their solution and it worked.

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<div class="content wysiwyg-content">
Hi All,<br />
<br />
I have 2 syncing issues with my with my new Blackberry Q10 and Outlook 2007 as an enterprise client.<br />
<br />
Whenever I move a message from my inbox to a sub-folder of my mailbox it remains visible in the inbox of the blackberry despite being removed to a subfolder in Outlook.<br />
<br />
Contacts are not being updated in Outlook although they're updated on the Blackberry. &nbsp;Whenever I add an additional number to an existing contact on the blackberry it ns not sync in Outlook.<br />
<br />
Thx,<br />
Sydney
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Hi All,

I have 2 syncing issues with my with my new Blackberry Q10 and Outlook 2007 as an enterprise client.

Whenever I move a message from my inbox to a sub-folder of my mailbox it remains visible in the inbox of the blackberry despite being removed to a subfolder in Outlook.

Contacts are not being updated in Outlook although they're updated on the Blackberry.  Whenever I add an additional number to an existing contact on the blackberry it ns not sync in Outlook.

Thx,
Sydney

Blackberry Q10 Not Syncing with Outlook Inbox

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.