Solved

Remote Desktop services - connection broker - high RAM usage

Posted on 2013-07-01
4
1,324 Views
Last Modified: 2016-11-23
Hi,

I currently have a Windows server 2012 Remote Desktop services environment.

1 - web access / gateway server.
1 - connection broker
3 - session hosts

All the services are different virtual machine.

Everything seems be working fine, Every once in a while users will not be able to access applications. Once the user logs into the web access portal (https://Servername.com/rdweb) They can click on an application to  launch it. The connection box will show up and keep "Working at it" after waiting minutes the application will either launch or time out.

I noticed the other servers seem to be working fine. But my connection broker seems to be using almost 12 gigs of RAM. TaskManager shows that all the ram is being used by "svchost.exe (NetworkServiceRemoteDesktopPublishing)" This can't be correct, can it?

The servers are two Dell Poweredge 720 with Dual six core processors, 96GB of RAM and plenty of raid 5 SSD hard drive space.


Thank you
0
Comment
Question by:TRTurner
  • 2
  • 2
4 Comments
 
LVL 18

Expert Comment

by:Netflo
ID: 39292675
Hi,

In Hyper-V for your connection broken is the RAM static or dynamic?
Are your RD VMs all up to date in terms of Windows Updates, especially the connection broker?
0
 
LVL 6

Author Comment

by:TRTurner
ID: 39293619
The ram is set to dynamic. It starts with 4GB and can go up to 20GB+. All the VM are up to day aswell.
0
 
LVL 18

Accepted Solution

by:
Netflo earned 500 total points
ID: 39296972
Do you have antivirus configured on your servers? Can we disable and reboot on connection broker and review?
0
 
LVL 6

Author Comment

by:TRTurner
ID: 39298890
@Netflo

I disabled the "Bypass RDgateway for local IPaddress" that looks to have made a big difference. Ill disable the AV and reboot now and retest.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

The reason that corporations and businesses use Windows servers is because it supports custom modifications to adapt to the business and what it needs. Most individual users won’t need such powerful options. Here I’ll explain how you can enable Wind…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now